Senior Technical Program Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

POSITION SUMMARY

CVS Health Digital is looking for a dynamic and driven Senior Technical Program Manager to lead cross-functional engineering teams tasked with creating best in class experiences focused on identifying, prioritizing, and shaping complex enterprise initiatives in partnership with product and engineering stakeholders.

In this role, you will be working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. As a Senior Technical Program Manager, you will use your management skills to lead large Digital initiatives across the enterprise. You should have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering program management skills. A successful candidate will be a highly motivated, collaborative individual driven to achieve results in a fast-paced environment.

REQUIRED QUALIFICATIONS

• 7+ years working as a TPM or software engineering role leading the full cycle of large software engineering programs, managing stakeholders, risks, issues, aligning dependencies, developing KPIs and status reports to senior leaders
• 6+ years of experience practicing Agile Scrum and/or Kanban
• 4+ years leading teams of 4+ team members in a matrix organization
• 4+ years partnering with architecture, product and PMO teams to influence product development assisting or improving products
• 2+ years in a leadership role, coordinating across software cross-functional teams

PREFERRED QUALIFICATIONS

• Ability to determine strategy along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
• In depth experience in Agile development methodologies
• Individually motivated to be able to see the big picture and prioritize their work to make the largest impact on the business and customers vision and requirements
• Influence and persuade - able to present sound and well-reasoned arguments to convince others. Adapt to the situation and can draw from a range of strategies to persuade people in a way that results in agreement or behavior change
• Advanced skills in Jira, AI tools, Office 360, Confluence, SharePoint or any other related tools
• Certifications: PMP or Six Sigma Green Belt or Product Management
• Domain knowledge/experience: Healthcare, Health Insurance
• Cloud technology experience: GCP
• Experience tracking and reporting metrics/engagement from - Grafana, Splunk, Quantum Metric, Adobe Analytics & Datadog or other related tools
• Any experience/technical knowledge with Apigee, Microservices, JavaScript, Java, Spring-boot, Github and/or Test Automation is a plus
• Strong communication skills - written and verbal
• Effective negotiation and influencing skills
• Excellent organization skills; Self-driven and intrinsically motivated

EDUCATION

Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.  We strive to promote and sustain a culture of diversity, inclusion and belonging every day.  CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.