Provide senior SRE expertise to improve reliability, scalability, performance, and resilience of a cloud-hosted geospatial platform. Design monitoring/observability, automate deployments, support incident response, optimize capacity and performance, and collaborate across DevSecOps, Kubernetes, database, and support teams in a mission-focused DoD environment.
The Site Reliability Engineer (SRE) / Subject Matter Expert (SME) – Computer Systems Engineer/Architect will provide senior-level reach-back expertise to support the reliability, scalability, performance, and operational resilience of the GEOMAP platform in secure cloud environments. This role focuses on improving service availability, monitoring, incident response, automation, and production stability across cloud-hosted and containerized systems supporting mission-critical geospatial capabilities for the U.S. Air Force.
The Site Reliability Engineer will collaborate across development, DevSecOps, cloud, database, testing, and support teams to identify systemic issues, reduce operational risk, and implement engineering solutions that improve long-term platform reliability.
*This position is contingent upon contract award.*
Responsibilities
- Provide senior-level engineering support to improve reliability, availability, performance, and maintainability of GEOMAP cloud-hosted systems and services.
- Analyze production issues, recurring incidents, and operational trends to identify root causes and recommend durable corrective actions.
- Support the design and implementation of monitoring, alerting, logging, and observability solutions across applications, infrastructure, and containerized services.
- Develop and recommend automation approaches that reduce manual effort, improve deployment consistency, and increase system resilience.
- Partner with software engineers, DevSecOps engineers, Kubernetes engineers, database engineers, and production support personnel to improve service health and release readiness.
- Support incident response, problem management, service restoration, and post-incident reviews for high-priority operational issues.
- Evaluate system performance, capacity, and scalability needs and provide recommendations for optimization and operational risk reduction.
- Assist in defining service reliability objectives, operational metrics, and support models for sustained mission operations.
- Contribute to infrastructure and platform engineering efforts involving cloud environments, CI/CD pipelines, container orchestration, and secure deployment patterns.
- Support architecture reviews, technical assessments, and engineering analyses related to reliability, recoverability, and production operations.
- Develop or refine runbooks, standard operating procedures, reliability engineering practices, and technical documentation.
- Provide reach-back support for surge requirements, complex production investigations, and priority modernization or stabilization efforts as directed.
- Performs other related duties as assigned.
Qualifications
- Active Secret clearance required.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree preferred.
- Minimum of 8 years of experience supporting enterprise systems, cloud platforms, site reliability engineering, production engineering, systems engineering, or related technical roles.
- Experience supporting AWS environments, including monitoring, performance tuning, troubleshooting, incident response, and operational sustainment.
- Experience with Linux administration, scripting, and troubleshooting distributed applications in production environments.
- Experience with containerized systems and orchestration platforms such as Kubernetes.
- Experience supporting CI/CD pipelines, release automation, infrastructure-as-code, and operational reliability in Agile or DevSecOps environments.
- Experience with monitoring, logging, and alerting tools used to support enterprise application performance and infrastructure visibility.
- Strong analytical, troubleshooting, documentation, and communication skills, with the ability to translate operational issues into engineering improvements.
- Ability to work effectively across cross-functional teams in a mission-focused DoD environment.
Preferred
- Experience supporting AWS Cloud One or other secure federal cloud environments.
- Experience supporting geospatial or Esri-based platforms, including ArcGIS Enterprise or related technologies.
- Familiarity with service reliability practices such as SLIs, SLOs, error budgets, incident postmortems, and capacity planning.
- Experience with Risk Management Framework (RMF), STIG compliance, vulnerability remediation, and secure system hardening practices.
- AWS, Kubernetes, or other relevant cloud or reliability engineering certifications.
- Experience supporting technical refresh, platform modernization, or high-availability design initiatives in enterprise environments.
About Us
Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and communities we serve.
Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and communities we serve.
Benefits
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program. The package also includes educational assistance, with tuition reimbursement.
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program. The package also includes educational assistance, with tuition reimbursement.
EEO Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.
Similar Jobs
Financial Services
Leads AWS cloud architecture and site reliability engineering for business-critical production services. Responsibilities include production readiness, incident response, observability, SLI/SLO and error-budget management, capacity planning, resiliency, disaster recovery, infrastructure automation, cloud cost optimization, and major incident remediation. The role also establishes operational standards, advances responsible AI-assisted engineering practices, and communicates complex technical strategies to leadership in a regulated financial-services environment.
Top Skills:
Artificial IntelligenceAWSDistributed TracingInfrastructure As CodeObservabilitySite Reliability Engineering (Sre)
Financial Services
Leads AWS cloud production management and Site Reliability Engineering practices for business-critical banking services. Defines SLOs, SLIs, error budgets, observability, capacity planning, resiliency, and disaster recovery strategies. Directs major incident response, root-cause analysis, and corrective actions; advances infrastructure automation, cloud cost optimization, and multi-region architecture. Establishes production readiness and operational standards while guiding responsible AI-assisted engineering adoption and communicating technical strategy to leadership.
Top Skills:
Active-Active SystemsAi-Assisted Software Development ToolsAlertingAnomaly DetectionAutomationAWSCloud ArchitectureCloud InfrastructureDashboardsDisaster RecoveryDistributed TracingInfrastructure As CodeLoggingMetricsMulti-Region ArchitectureObservabilitySre
Financial Services
Lead cloud and SRE engineering practices for business-critical AWS production services. Responsibilities include production readiness, incident response, observability, SLI/SLO and error-budget management, resiliency and disaster recovery, infrastructure automation, cloud cost optimization, architecture strategy, and responsible adoption of AI-assisted engineering tools. The role also drives root-cause analysis, operational risk reduction, service health measurement, and technical standards across multiple engineering teams.
Top Skills:
Ai-Assisted Software DevelopmentAWSCloud ComputingDistributed TracingInfrastructure As CodeObservabilitySite Reliability Engineering (Sre)
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
