Drive SMB solution sales for Jira Service Management across Indonesia, Malaysia, the Philippines, and Singapore. Serve as an ITSM and ESM subject matter expert, lead new sales and co-selling motions, manage high-volume opportunities, and collaborate with sales, partners, and pre-sales teams. Build tailored solutions, demonstrate product ROI, grow revenue through upselling and cross-selling, meet performance targets, and provide customer insights to improve products, marketing, and satisfaction.
Sales | Manila, Philippines | Remote, Remote | Full-Time
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As a Solution Sales Executive for Jira Service Management (JSM), you:
In this role, you will also:
Your Background
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As a Solution Sales Executive for Jira Service Management (JSM), you:
- Serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM).
- Lead new sales motions and co-selling initiatives.
- Collaborate with pre-sales, partners, and sales to identify opportunities and develop tailored Atlassian solutions.
- Achieve Atlassian's solution sales goals while working with a globally distributed team.
In this role, you will also:
- Provide exceptional customer engagement ensuring a positive and personalized customer experience.
- Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB territory.
- Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services.
- Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction.
Your Background
- +3 years of experience in a business-to-business sales environment growing SMB or enterprise accounts.
- Proven track record of meeting or exceeding performance targets.
- Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email).
- Firsthand knowledge of selling across Indonesia, Malaysia, the Philippines, or Singapore
- High proficiency in English is essential. Fluency in Malay or Bahasa Indonesia will be viewed favourably
- You have a do-it-right mentality with a customer-centric mindset.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Atlassian San Francisco, California, USA Office
Atlassian believes the future of work is distributed and offers our people the flexibility to help them do what’s important to them. And with few exceptions, we hire people anywhere we have a legal entity as long as they have eligible work rights and sufficient team time zone overlap.
Atlassian Mountain View, California, USA Office
301 E Evelyn Ave., Mountain View, CA, United States, 94041
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