Sports Book Ticket Writer

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Title: Sports Book Ticket Writer

Salary: 22.00 per hour

Shift: Swing

• This position is expected to have;
• Excellent cash-handling skills – able to balance cash drawer on a daily basis
• Friendly/outgoing personality – able to greet all guests in a positive manner
• Appearance/Attendance – ready/able to work at the start of the scheduled shift, dressed in appropriate attire. Ensure the Sports Book is presentable to the public at all times.
• Team player – willing to help out when/where needed to ensure the best possible product/experience for all guests.
• Adhere to all company policies and procedures – exceed the company standard.
• Must be at least 21 years of age with a valid driver’s license and able to obtain and maintain a Colorado Support Gaming License. High school diploma or equivalent. Ability to uphold the highest level of confidentiality. Ability to read, write, and
• communicate in English. Ability to communicate information through spoken words and sentences that others will understand in a positive manner.
• Ability to complete assessments accurately and in a timely manner. Proficient with 10-key, Basic to Intermediate
• computer knowledge and experience required. Ability to demonstrate understanding of audits performed.
• Superior attention to detail and accuracy

• Excellent cash-handling skills – able to balance cash drawer on a daily basis
• Friendly/outgoing personality – able to greet all guests in a positive manner
• Appearance/Attendance – ready/able to work at start of scheduled shift, dressed in appropriate attire
• Ensure the Sports Book is presentable to the public at all times
• Team player – willing to help out when/where needed to ensure the best possible product/experience for all guests.
• Adhere to all company policies and procedures – exceed the company standard.
• Must be at least 18 years of age
• Able to obtain and maintain a Colorado Support Gaming License 
• Ability to uphold the highest level of confidentiality
• Ability to read, write, and communicate in English
• Ability to communicate information through spoken words and sentences that others will understand in a positive manner.
• Ability to complete assessments accurately and in a timely manner
• Proficient with 10-key, Basic to Intermediate
• Computer knowledge and experience required
• Ability to demonstrate understanding of audits performed
• Superior attention to detail and accuracy
• Be able to upsell the keno tickets, including the multi race to help game speed
• Be able to consistently help maintain game speed (10 games an hour)
• Maintain accuracy when writing and making money exchanges
• Strong general mathematical skills
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
• Must have the ability to stand for the duration of the shift
• Must be able to bend, stoop and continuously use hands
• Successfully pass a pre-employment criminal background check and drug screen

Benefits:

Part Time and Full Time Team Members (TMs) Will Enjoy:

• Team Member Referral Program
• Education/Tuition Reimbursement
• 1 Free Meal per Shift
• Subsidized Transportation Options
• Free Parking
• Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

• PTO at 6 months.
• 6 Observed Holidays
• Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
• 401k with company match
• Career Development and Advancement Programs

Don’t want to drive to Black Hawk?  You don’t have to!  Check out these casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, you can ride the casino bus for only $4-$6 per day!

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.