The Senior Account Manager manages key client relationships and supports operational projects for specialty drug benefit clients. Responsibilities include developing client solutions, resolving member escalations with call center support, gathering project requirements and timelines, managing client operational needs such as member letters, and participating in product development requirements gathering and QA. The role also supports compliance, culture, and learning programs.
CompanyArchimedes
About UsArchimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.
Pay RangeUSD $0.00 - USD $0.00 /Yr.
STAR Bonus % (At Risk Maximum)17.50 - Director, GM of GP, PIC
Work Schedule Description (e.g. M-F 8am to 5pm)8AM to 5PM M-F
Remote Work NotificationATTENTION: Archimedes is only able to offer remote work to residents of Alabama, Colorado, Florida, Georgia, Indiana, Illinois, Iowa, Kansas, Kentucky, Maryland, Minnesota, Missouri, New Hampshire, New Jersey, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, Wisconsin.
Overview
The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.
ResponsibilitiesHow do I make an impact on my team?
- Develop positive client relationships.
- Develop effective solutions to customer problems.
- Support call center in resolving member escalations and communication back to the client.
- Work with clients to identify, gather information about scope and timelines for client projects.
- Own operational support for client needs including member letters.
- Participate in requirement gathering and QA for product development activities related to client needs.
- Participate in, adhere to, and support compliance, people and culture, and learning programs.
- Perform other duties as assigned
What our team expects from you?
- Education: Bachelor’s degree in appropriate field of study or equivalent work experience required.
- Experience:
- 2 years of relevant experience in pharmacy benefits industry.
- Proven experience successfully managing client relationships.
- Knowledge of specialty medication benefits preferred.
- Expert proficiency with Microsoft Office Suite.
What can you expect from Archimedes?
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
Similar Jobs
Beauty • Robotics • Design • Appliances • Manufacturing
Leads global, full-funnel media strategy and activation for Shark Home across North America and international markets. Owns media budgets, develops launch and category campaigns, optimizes investments using audience analytics and media mix modeling, and manages agency partnerships. Partners with Brand, Creative, Social, PR, Sales, and CX teams while driving media innovation, transformation, team leadership, and executive-level performance reporting.
Top Skills:
DspsGoogle AnalyticsMedia Mix ModelingMeta Ads
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty coverages, and convert prospects into policyholders. The role includes paid licensing and sales training, customer communication, persuasion, remote work, and schedule flexibility across weekdays and weekends. Employees must obtain a Property and Casualty insurance license and maintain a dedicated home workspace with high-speed wired internet.
Top Skills:
High-Speed Wired InternetPc
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. The role provides paid training and Property and Casualty licensing, with no cold calling. Representatives must work a four-weekday and one-weekend schedule, meet remote workspace and internet requirements, and remain in their resident state for at least one year.
Top Skills:
PcWired High-Speed Internet
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
