The Senior Account Manager manages key client relationships and supports operational projects for specialty drug benefit clients. Responsibilities include developing client solutions, resolving member escalations with call center support, gathering project requirements and timelines, managing client operational needs such as member letters, and participating in product development requirements gathering and QA. The role also supports compliance, culture, and learning programs.
CompanyArchimedes
About UsArchimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.
Pay RangeUSD $0.00 - USD $0.00 /Yr.
STAR Bonus % (At Risk Maximum)15.00 - Director, GM of GP, PIC
Work Schedule Description (e.g. M-F 8am to 5pm)8AM to 5PM M-F
Remote Work NotificationATTENTION: Archimedes is unable to offer remote work to residents of Alaska, Arizona, Arkansas, California, Connecticut, Delaware, Hawaii, Idaho, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Montana, Nebraska, Nevada, New Mexico, New York, North Carolina, North Dakota, Oregon, Rhode Island, South Carolina, South Dakota, Utah, Vermont, Washington, West Virginia, And Wyoming.
Overview
The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.
ResponsibilitiesHow do I make an impact on my team?
- Develop positive client relationships.
- Develop effective solutions to customer problems.
- Support call center in resolving member escalations and communication back to the client.
- Work with clients to identify, gather information about scope and timelines for client projects.
- Own operational support for client needs including member letters.
- Participate in requirement gathering and QA for product development activities related to client needs.
- Participate in, adhere to, and support compliance, people and culture, and learning programs.
- Perform other duties as assigned
What our team expects from you?
- Education: Bachelor’s degree in appropriate field of study or equivalent work experience required.
- Experience:
- 2 years of relevant experience in pharmacy benefits industry.
- Proven experience successfully managing client relationships.
- Knowledge of specialty medication benefits preferred.
- Expert proficiency with Microsoft Office Suite.
What can you expect from Archimedes?
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
Similar Jobs
Artificial Intelligence • Productivity • Software • Automation
Leads growth design for Zapier’s top-of-funnel experiences, owning visitor-to-lead journeys, conversion rate optimization, SEO, information architecture, and high-velocity A/B experimentation. Designs lead-capture workflows, extends web and email design systems, uses AI tools to accelerate prototyping and variant generation, and partners with marketing, brand, engineering, revenue operations, and data teams. Mentors designers and establishes growth design practices focused on acquisition, conversion, activation, and measurable business outcomes.
Top Skills:
A/B TestingClaudeCmsCRMCursorFigmaFigma AiMultivariate TestingSeoV0
.png)
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Leads IT product strategy and delivery using data-driven analysis and business acumen. Oversees complex project lifecycles, aligns technical teams with business stakeholders, manages budgets and timelines, and ensures quality delivery. Coaches and mentors Product Managers, prioritizes initiatives, delegates work, and drives cross-functional alignment across product development and implementation.
Top Skills:
AgileConfluenceJIRAKibanaAzurePostmanRest ApiSaaSSalesforceSoap ApiSQLSwaggerUi/Ux DesignVisio
Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Lead UX design strategy for complex, high-volume B2B insurance workflows. Responsibilities include user research, information architecture, interaction and visual design, design systems, facilitation, storytelling, implementation planning, stakeholder alignment, and mentoring. The role shapes product vision across multiple teams and ensures scalable, accessible, consistent user experiences with measurable business and user impact.
Top Skills:
FigmaMiro
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
