About the role and team
Working at Uber means solving hard problems in a high-stakes, fast-moving environment. As an Order Management (OM) and Billing Specialist, you will join the OM & Billing Operations team—a critical engine within Finance Operations that ensures our revenue and cash flow targets are met with precision. This isn't just about processing paperwork; it’s about navigating the complex, high-volume Order-to-Cash cycle where you must balance speed with an uncompromising eye for compliance and detail.
In this role, you will sit at the intersection of Sales, Deal Desk, and Accounting, acting as a vital link that turns signed deals into accurate invoices. The environment is fast-paced and often ambiguous, requiring you to stay adaptable and resilient as priorities shift. If you are someone who takes extreme ownership of your work, thrives in a collaborative yet demanding setting, and is motivated by seeing the tangible impact of your accuracy on the business’s bottom line, this is where you’ll grow.
What you’ll do
- Process incoming orders accurately and efficiently, ensuring completeness and compliance with company policies even when navigating complex deal structures.
- Navigate cross-functional tension by collaborating with Sales and Deal Desk teams to resolve discrepancies and confirm order details under tight month-end deadlines.
- Generate and issue invoices promptly while verifying pricing, discounts, and terms to maintain a high bar for financial accuracy.
- Unblock revenue streams by proactively addressing customer inquiries and billing concerns with urgency and professionalism.
- Identify and implement process improvements to streamline billing procedures, moving from manual work to scalable, automated solutions.
- Support audits and ensure strict adherence to internal controls, including Sarbanes-Oxley (SOX) compliance, in a high-growth environment.
Basic Qualifications
- 4+ years of professional experience in finance, accounting, or operations.
- Bachelor’s degree in Accounting, Finance, Engineering, or a related field (or equivalent experience).
- Experience working within an Order-to-Cash (OTC) cycle.
Preferred Qualifications
- 6+ years of professional experience in Order Management or Billing within a high-growth, high-volume organization.
- Proficiency with enterprise software solutions such as Oracle, Salesforce, and advanced Excel.
- Proven ability to work independently in a rapidly changing environment while maintaining high attention to detail for financial and technical data.
- Experience managing external service providers or Business Process Outsourcing (BPO) partners.
- Strong understanding of internal controls and Sarbanes-Oxley (SOX) compliance.
For Dallas, TX-based roles: The base salary range for this role is USD $104,000 per year - USD $115,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $115,000 per year - USD $128,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Uber San Francisco, California, USA Office
Uber's a hybrid work environment and employees target spending 50% of their time in the office.
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