Lead and manage an applications development team to deliver high-quality solutions. Coordinate with product management, design, support and other dev teams, mentor staff, allocate resources, drive Agile development, integrate AI into workflows, and ensure coding best practices and standards are followed.
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
Qualifications
To be successful in this role you have:
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
- Manage product development activities
- Work with product management, design, support and other dev teams to create high-quality solutions
- Manage daily activities of the development team
- Solve difficult and sometimes ambiguous problems
- Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 10+ years of experience with technologies relevant to SN and advanced coding skills with high-quality results.
- Experience managing employees who require little oversight in completing assigned work
- Experience providing direction, delegate assignments, and support to accomplish tasks with their team
- Experience with open source tools and agile development environments
- Fluency in one or more relevant programming language (Java, C++, JavaScript)
- Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
- Experience completing projects based on company priorities, context, risks and desired outcomes
- Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.).
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Santa Clara, California, USA Office
View Gallery
2225 Lawson Lane, Santa Clara, CA, United States, 95054
ServiceNow Pleasanton, California, USA Office
4305 Hacienda Drive, Suite 200, Pleasanton, CA, United States, 94588
ServiceNow San Francisco, California, USA Office
101 Green Street, San Francisco, CA, United States, 94111
Similar Jobs at ServiceNow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Design, develop, operate, and scale an enterprise container security program. Provide container security services, deploy and maintain containerized SAST/DAST/SCA toolchains, run dynamic security testing, interface with external researchers and customers, identify vulnerabilities, report findings, recommend remediation, and validate fixes while collaborating with Security, Build, Tools, and Infrastructure teams.
Top Skills:
Amazon BedrockArtifactoryAWSAzureCi/CdContainer SecurityContainersDastGCPGroovyInfrastructure As CodeJenkinsKubernetesNexusPythonSastScaTerraform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Design, implement, test, and deliver scalable application features. Collaborate with product owners on requirements, build reusable clean code, integrate AI into workflows, enhance existing products, and mentor colleagues while enforcing engineering best practices.
Top Skills:
AIAngularJavaJavaScriptReactUnit TestingVueWeb
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Business Analytics Developer will create BI solutions, optimize reports and dashboards, and ensure data readiness while leveraging AI for decision-making.
Top Skills:
APIsCloud-Based AnalyticsDaxEltETLPower BIPythonSnowflakeSQL
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
