Sr. Program Manager - Process & Systems Enablement

Job Description:

Role summary 

The Senior Program Manager, Internal Processes & Sales Operations will develop, launch, and improve the internal processes and operational tools that support R&D and Sales Operations. This individual contributor role will coordinate work across Engineering, Product Management, Supply Chain, Sales Operations, Business Systems, and Software Development, turning business needs into clear processes, project plans, and operating routines. 

The role will lead cross-functional follow-through for process and tool launches, including requirements, timelines, actions, communications, training, and adoption. It will also coordinate day-to-day operations and improvements for tools and enterprise systems such as quoting platforms, CRM and ERP; working with Sales, Software Development, and Business Systems to track issues and service expectations and ensure Sales has the information needed to prepare timely, accurate customer quotes.  

Key responsibilities 

• Develop, document, and improve internal processes and workflows across Sales Operations, Engineering, Product Management and Supply Chain. 

• Coordinate cross-functional process and tool launches from requirements through implementation and adoption. 

• Build and maintain project plans, timelines, milestones, dependencies, risks, and action items using Jira and other project-tracking tools. 

• Facilitate working sessions to clarify requirements, align teams, resolve open questions, and confirm owners and next steps. 

• Coordinate operational support and enhancements for the quoting tool, serving as a connection point between Sales, Software Development, and Business Systems. 

• Track tool issues, requests, and service-level commitments; follow up with the responsible teams and communicate status and impacts to stakeholders. 

• Ensure Sales has timely access to the product, configuration, pricing, and other information needed to prepare customer quotes. 

• Partner with Business Systems, Software Development, and functional teams to define requirements and implement, configure, and improve enterprise applications—such as ERP, CRM, and quoting tools—to support internal processes and Sales Operations. 

• Develop process documentation, training materials, communications, and other resources that support consistent use of new processes and tools. 

• Monitor adoption and performance, identify recurring gaps or handoff issues, and coordinate practical improvements. 

• Provide clear, concise status updates and escalate schedule, service, or readiness risks when needed. 

Qualifications 

• Bachelor’s degree in business, engineering, operations, supply chain, information systems, or a related field, or equivalent experience. 

• 8+ years of experience in program management, product operations, sales operations, business operations, process improvement, or a related area. 

• Experience coordinating cross-functional projects involving several teams and competing priorities. 

• Experience translating business requirements into system configurations, workflow changes, enhancements, or implementation plans in partnership with Business Systems or software teams. 

• Demonstrated ability to document, implement, and improve business processes. 

• Experience creating and maintaining project plans, timelines, milestones, dependencies, and action logs. 

• Working experience with Jira or a similar project and work-tracking tool. 

• Experience supporting a business application, software-enabled process, or operational tool; experience coordinating issue resolution and enhancement requests is preferred. 

• Familiarity with Product Management, Sales Operations, quoting, product development, or commercialization processes. 

• Excellent written and verbal communication skills, including the ability to facilitate discussions and communicate decisions, actions, and risks clearly. 

• Ability to influence and coordinate work across teams without direct authority. 

Nextpower offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpowers benefits please view our company website at www.Nextpower.com.

Pay is based on market location and may vary based on factors including experience, skills, education, and other job-related considerations. The annual target total cash compensation for this position is $150,000–$170,000, which includes base salary and target commission. Actual compensation may vary based on sales target achievements. This role is also eligible for equity as part of the total compensation package. (Applicable to California)

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.

Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.