Sr Technical Implementation Engineer I-1

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Senior Technical Implementation Engineer leads high-stakes B2B conversion projects, leveraging core banking APIs to integrate Alkami’s digital solutions with client systems and third-party vendors. This role applies advanced technical knowledge, independently resolves issues, and serves as a mentor to junior engineers. The Senior Technical Implementation Engineer ensures customer satisfaction through proactive problem-solving and by delivering scalable, high-quality solutions. Essential Duties & Responsibilities

• Provide technical leadership by serving as the go-to resource for product implementation and support.

• Act as a subject matter expert for configuring a significant portion of the Alkami platform.

• Lead complex B2B core banking integrations and data conversions, leveraging a deep understanding of banking core APIs and cross-system communication.

• Integrate Alkami products with third-party vendor systems by designing and executing configuration and customization activities.

• Configure and troubleshoot complex technical issues related to Alkami Digital Banking Products.

• Identify and resolve technical challenges by recommending process improvements that enhance client efficiency and satisfaction.

• Collaborate with internal stakeholders by providing guidance on technical requirements and issue resolution.

• Mentor junior engineers by providing coaching, feedback, and knowledge-sharing opportunities.

• Serve as a subject matter expert on technical implementation methodologies and tools.

• Expert-level data manipulation and conversion skills - SQL is the "high bar" requirement.

• Independently resolve high-level technical problems and escalate only critical issues as needed.

• Contribute to company initiatives by supporting automation, scalability, and continuous improvement efforts.

Required

• Proficiency with programming languages such as C#, Java, Python, or JavaScript.

• 5-7 years of related technical experience in Fintech, Banking or SaaS

• Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) around data conversions (SQL Server, primarily).

• Strong ability to resolve complex technical problems independently.

• Proven experience collaborating with clients, third-party vendors, and internal technical resources.

• Excellent communication skills with the ability to engage consultatively with both technical and business stakeholders.

Preferred

• Experience with “always on” systems focused on scalability and high availability

• Knowledge of Remote Deposit Capture (RDC).

• Background in financial or SaaS-based product implementations

• Ability to recommend new technologies or processes to improve efficiency

• Exposure to project management and tracking systems (JIRA, ServiceNow, etc.)

The salary range for this position is: $95,000 - $105,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.