Staff Accountant

JOB SUMMARY  

The Staff Accountant is responsible for billing, collections, assisting with daily accounting processes, and month-end close procedures. This position provides financial support to all departments across the Company. This position reports to the Manager of AR, AP & Cash. 

This is a Remote based role, but candidate is required to be located in the US Central Time Zone or Eastern Time Zone. 

Essential Functions:  

• Processes daily billings and ensure invoices are appropriately posted and delivered to customers. Resolves highly complex and sensitive service-related billing issues.  

• Works cross-functionally to review customer contracts and ensure proper billing set-up adhering to underlying system requirements and policy standards 

• Proactively manages all aspects of customer collections 

• Processes customer cash payments and accurately post to customer accounts 

• Responds to all forms of inquiries from internal and external customers pertaining to invoices, customer payments, discrepancies and contract clarification requests 

• Accountable for assigned month-end closing activities such as preparation of journal entries and account reconciliations 

• Assists with financial audit activities 

• Performs quality assurance activities to review the accuracy of bills   

• Work closely with the finance team to help improve overall processes, drive process efficiencies and improve/monitor internal controls for tasks within billing and collections 

• Serves as backup on accounts payable activity, including coding supplier invoices, processing settlement runs, and maintaining supplier accounts 

• Serves as backup for cash activity, including manual bank reconciliations 

• Assist with other duties and special projects as needed  

• Serves as backup for various accounting functions 

• Responds, in a timely manner, to all forms of inquiries from internal and external customers 

• Resolves issues arising from actions or events involving administrative functions 

Knowledge, Skills, and Abilities: 

• Understanding of best practices for accounts receivable, US GAAP, general ledger and account reconciliations 

• Judgment to plan, prioritize and accomplish goals. Ability to think ahead and be proactive. Able to manage multiple concurrent projects.  

• Meets commitments, works independently, accepts accountability, handles change, sets personal standards and stays focused under pressure 

• Communicates effectively both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills  

• Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development  

• Deals with others in a straightforward and honest manner, is accountable for actions, supports Company values, and conveys good news and bad  

• Meets all team and individual deadlines and responsibilities, listens to others and values options, helps meet goals and promotes a team atmosphere   

• Ability to adapt approach to the situation, work through conflicts, gain trust and persuasively influence outcomes    

• Ability to problem solve, take ownership of workstream tasks, and deliver results 

• Maintains extreme confidentiality, both internally and externally, with all matters 

• Seeks to understand problems thoroughly before implementing solutions. Asks questions to clarify requirements when ambiguities are present. 

• Adapts to new environments and changing requirements. Pivots quickly as needed. When coached, responds to need & seeks info from other sources. 

• Shows commitment and dedication to shrink learning curve  

• Flexibility to work overtime during busy times 

• Ability to travel to Tampa Headquarters or other meeting locations occasionally 

Education, Work Experience and Certifications 

• Bachelor’s degree in Accounting, Finance, business management, or other relevant subject area, or equivalent years of experience directly related to the duties and responsibilities specified 

• 2 or more years of combined finance and accounting experience 

• Knowledge of US GAAP, auditing and accounting principles, standards and practices  

• Advanced proficiency with Microsoft Excel required 

• Workday Financials Experience a plus 

• Experience with accounts receivable functions, including cash entry, collections, and 3rd party billing portals (i.e. Ariba, Coupa) a plus 

• Experience with a professional services organization a plus 

• Experience with private equity backed organization a plus 

• Experience with a middle market organization preferred