Staff SDET

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

Follow us on Glassdoor and Linkedin!

Essential Duties & Responsibilities:

● Build and maintain automated test suites for the full tech stack including UI, API, Microservices, and Database. Guide SDETs at least in one functional area to enhance, optimize, and stabilize the automated test suites.
● Contribute tool analysis, create proof of concept models, and make recommendations to support the tools selection process. Implement coding guidelines, peer reviews, git workflow, process workflow, quality gates, CI/CD process, etc based on defined best practices.
● Actively participate in reviews (walkthroughs) of technical specifications and program code with architects & developers, communicating design, requirements, feature set, functionality, and limitations of systems/applications to the team. Promote Quality engineering processes, practices, and standards both within and across teams.
● Perform functional/ regression tests, analyze automated test results, and report defects in a timely and efficient manner to track them to closure. Integrate automated tests into the CI/CD pipeline to support continuous testing and deployment.
● Participate in all the Agile ceremonies for mentee teams (sprint grooming, planning, demos, retros). Involvement with Go/No Go and other Release Meetings. Collaborate with the agile squad and cross-functional teams to understand project requirements and application architecture.
● Design and document comprehensive test strategies, testing guidelines, standard operating procedures, utilities, and tooling to improve the efficiency of test automation.
● Triage customer issues, analyze production metrics, and provide root cause analysis to the engineers, and recommend system hardening measures.
● Provides guidance to SDETs and Associates and Seniors. Serves as a SME for multiple areas of the application and monitors the success of their mentees.
● Provides oversight over a small group of SDETs. Ensures they are following SOP and adhering to design and coding guidelines.
● Lead the maintenance of the test environments, test data creations, ensuring they are consistent with staging/production configurations.

Recommended Experience & Education

Minimum Years of Experience

Typically requires a minimum of 8 years of related experience; or 6 years and an
advanced degree.

Education Level Bachelor’s degree in engineering, CS, physics, math, statistics, or another related field or equivalent work experience

Knowledge, Skills, & Qualifications
Required

● Proficient in coding and extensive implementation of object-oriented programming, data structures, design patterns, etc, in one or more programming languages such as C#, Java, Python, JS, or similar. Familiar with Shell scripting, and Powershell scripting.
● Expert in various full stack - open source testing tools such as Selenium/ Cypress/ Playwright for Web testing, Appium/ Espresso for Mobile testing and RestAssured/ HttpClient for API testing.
● Ability to build, maintain and enhance test automation framework using industry best practice such as page-object model, data-driven framework, behavioral driven development, etc using testing framework such as JUnit, NUnit, TestNg, Pytest or Cucumber.
● Experience in setting up Git workflow (eg: Bitbucket, Gitlab), build automation tools (Gradle, Maven, Nuget etc), and artifact management using tools like JFrog, Proget, etc. Experience in enabling automated test execution on cloud devices (Saucelabs/ Browserstack) using various CI/CD tools such as Gitlab, Github, Jenkins, Bamboo, TeamCity, CircleCI, etc.
● Expert in building test strategies and test plans with a variety of test types such as Smoke, Functional, Regression testing, etc. using various test case optimization techniques. Working knowledge of Agile/DevOps development methodologies such as Scrum and Kanban.
● Working knowledge of relational databases (eg: SQL Server, Postgres) and non-relational databases (eg: MongoDB, DynamoDB). Ability to write complex queries including Joins, Aggregate functions, etc. Analyze the system's data architecture, store procedures, database monitors, database profilers, etc. for improvements.

● Exposure to White Box Testing techniques (Unit & Integration tests), including the use of tools like SonarQube, JaCoCO, etc. Assisting in defining the automated checks on code quality and coverage. Knowledge of performance testing practices using tools like JMeter, Gatling, etc.
● Knowledge of different API architectures such as REST, GraphQL, Webhooks, WCF, and gRPC protocols. UI architectures /concepts such as Micro frontend, single page applications etc. Well-versed in testing different layers in Microservice architecture, Event-driven/messaging architecture (Kafka, SQS), Kubernetes platform, and Service virtualization to improve testability.
● Ability to design and improve test workflows and processes. Experience in creating quality metrics, and analyzing metrics to understand trends and risks.
● Excellent collaboration skills. Able to communicate highly technical issues and concepts to technical, non-technical, and leadership audiences by tailoring the message accordingly. Can act as an advocate for quality initiatives, and can achieve buy-in from diverse viewpoints by demonstrating value.
● Strong written and verbal communication skills
● Ability to pull logs from different environments (Production, Staging, Integrated environments) and resolve difficult to reproduce scenarios. Must be comfortable with PagerDuty for Production errors and troubleshooting for owned areas as well as assisting other SDETs.

Preferred

● Master’s degree in engineering, technology or related field
● Experience working with B2B2C SaaS offerings in the FinTech industry
● Experience building and deploying applications on Amazon Web Services

Physical Demands

● Ability to lift a minimum of 5 pounds to a maximum of 10 pounds unassisted
● Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
● Manual dexterity as required for specific equipment

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.