It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
- Design and build highly reliable, performant and secure platform building blocks
- Influence the platform team roadmap and own the evolution of multiple platform areas
- Partner within and across engineering teams to provide cross cutting solutions
- Consistently deliver deadline sensitive work that is interdependent with other engineering teams
- Challenge the status quo and be responsible for continuous improvement of the platform
- Regularly participate in peer code and engineering design reviews
- 5+ years of experience designing, building, shipping, and maintaining products or platforms
- B.S./M.S. in Computer Science or an equivalent field
- Experience building and integrating with API-based platforms and have a good understanding of REST and other RPC based systems
- Experience building and maintaining microservices in Python/Golang/Java/C++
- Desire to work at a startup pace with a high degree of ownership
- Demonstrated ability to communicate complex engineering concepts concisely and clearly to product and other cross-functional stakeholders
- Strong motivation, gumption, and an appetite for continuous, incremental changes and completing challenging projects fast
- High level of curiosity about engineering outside of your immediate discipline and an incessant desire to learn
- Willingness to learn and an openness to giving and receiving feedback
For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Santa Clara, California, USA Office
2225 Lawson Lane, Santa Clara, CA, United States, 95054
ServiceNow Pleasanton, California, USA Office
4305 Hacienda Drive, Suite 200, Pleasanton, CA, United States, 94588
ServiceNow San Francisco, California, USA Office
101 Green Street, San Francisco, CA, United States, 94111
Similar Jobs at ServiceNow
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
