Staff Software Engineer

Broccoli is building the AI operating system for home service businesses.

We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.

Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.

We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today:

• Hundreds of contractors use Broccoli to run their front office

• We’ve grown from $0 → millions in ARR in under a year

• We’re trusted by both single-location operators and the largest PE-backed roll-ups

• Raised $25M+ from Khosla Ventures and YC

We’re looking for a Staff Engineer to define and build the technical foundation of Broccoli’s AI operating system. You’ll work on the hardest problems—system architecture, reliability at scale, and translating messy real-world operations into deterministic, high-performing systems.

This is not a pure IC coding role or a pure architect role—it’s both. You’ll lead by building, not by delegating.

• Own architecture across critical systems (AI agents, real-time voice, integrations, workflows)

• Define technical strategy that enables speed today and scale tomorrow

• Solve high-leverage problems across the stack—performance, reliability, correctness

• Partner closely with product and leadership to shape long-term direction

• Uplevel the entire engineering team through design reviews, mentorship, and standards

• 8+ years of experience building and scaling complex systems

• Strong track record of solving ambiguous, high-impact technical problems

• Deep understanding of system design, tradeoffs, and scalability

• Ability to balance long-term architecture with short-term execution

• High standards for quality, but pragmatic about speed