Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The role involves recruitment and contracting for behavioral health providers, negotiations with stakeholders, and maintaining provider networks in California and the Western US.
Top Skills:
AccessExcelMs WordPowerPoint
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
This role involves conducting in-home health assessments for patients, identifying care gaps, and collaborating with primary care providers to enhance health outcomes.
Top Skills:
Electronic Medical Records
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As Workforce Management Manager, you'll lead workforce planning, optimize staffing efficiency, analyze performance metrics, and develop forecasting models to enhance operations.
Top Skills:
Power BIPythonRSQLTableau
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Ripple is seeking a highly experienced Staff Technical Writer to join our documentation team, focusing on advanced payments products. You will be essential in shaping the customer integration journey through documentation.
If the following excites you, this role is a perfect fit:
- Acting as the "first user"—diving deep into the product to test APIs and ensure documentation accuracy.
- Driving successful customer adoption through clear, comprehensive integration guides.
- Working entirely in a "docs-as-code" environment, managing documentation as code alongside engineering.
The ideal candidate thrives in a dynamic environment and has a proven track record of documenting complex APIs and UIs.
Key Responsibilities- API and UI Documentation: Author and maintain detailed reference and conceptual documentation for our payments platform, covering REST, gRPC, and FIX protocols, as well as web/application UIs.
- Docs-as-Code & Tooling: Maintain documentation using a docs-as-code workflow and Git for version control. Employ platforms like Redocly for API specification and documentation generation (OpenAPI/Swagger).
- Scalability: Manage, optimize, and build out documentation tooling and automation to efficiently support our expanding product suite.
- Collaboration: Partner closely with Product Managers, Engineers, and Partner Engineers to gather technical information and set documentation standards.
- Experience: 8+ years as a Technical Writer, documenting complex enterprise fintech or payments software.
- Technical Expertise: Deep experience documenting both API-level reference materials (including REST, gRPC, FIX, etc) and User Interface (UI) guides.
- Core Skills: Proficiency with a docs-as-code workflow, Git, and Redocly, and OpenAPI Specification tools.
- Payments/FinTech Knowledge: Experience with cross-border payments, banking technology, or cryptocurrency/blockchain concepts is a strong advantage.
- Experience in programming or development (e.g., Python, JavaScript) is a huge plus, enabling you to write and troubleshoot code examples and maintain tooling.
- Proven ability to work independently, manage multiple projects simultaneously, and deliver high-quality results efficiently in a timeline-driven environment.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
CA Annual Base Salary Range
$140,000—$175,000 USD
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Ripple San Francisco, California, USA Office
San Francisco, San Francisco, CA, United States, 94104
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
