Subscriptions & Closings Manager

You Will:

Own
Lead the S&C team: set priorities, run coverage and workload planning (including backup coverage when teammates are out), coach and develop team members, and hold the team to clear SLAs for setup accuracy and closing turnaround.
Own end-to-end quality of fund and SPV setup, subscription review, proration, and closing confirmation, and act as the final escalation point when something is stuck or wrong, or presents a compliance/control risk (e.g., KYC/AML flags, sanctions screening, subscription document exceptions).
Serve as the direct S&C point of contact for GPs and institutional customers, delivering a white-glove experience and translating their needs into product requirements and repeatable processes.
Own the S&C playbooks and execution for institutional and traditional fund closings — side letters, capital call mechanics, multi-close and parallel-fund administration.
Build and own the S&C playbooks needed for institutional fund closings (drawdown/capital-call administration, side-letter tracking, complex allocations) as a distinct workstream from syndicate/SPV closings.
Own the control checkpoints in the setup-to-close workflow — KYC/AML/sanctions screening on subscriptions, segregation of duties between review and approval, and documentation sufficient to withstand audit — and drive root-cause remediation when exceptions occur.
Identify, specify, and ship product and process improvements with AngelList's Product and Engineering teams, from proration and setup tooling to closing workflows, testing releases before they reach clients and documenting process changes for the team and adjacent teams.
Assist
Contribute to the GP Services product roadmap by surfacing recurring client pain points and quantifying the operational cost of tooling gaps.
Collaborate with Global Portfolio, Fund Services, Tax, and Compliance on cross-functional matters that touch subscriptions and closings.
Support GP Services leadership on team design, hiring, and capacity planning as the institutional product grows.
What success looks like
By 1 month: you understand the full setup-to-close lifecycle, know every open exception on the team's plate, and have taken over daily prioritization and escalations.
By 3 months: closing turnaround and setup-accuracy targets are defined, measured, and being reported; recurring incident types have documented playbooks; the team has clear coverage plans. Control gaps in the closing process are identified and either remediated or have a documented mitigation plan.
By 6 months: you have shipped at least one meaningful process or tooling improvement with Product and Engineering, and you are the recognized owner of the S&C client experience for our largest and most complex managers.

You Have:

What you bring on day one
4+ years in fund administration, fund operations, or investor services within private markets, with direct hands-on experience in investor subscriptions, capital closings, and fund or SPV setup.
Direct experience closing traditional closed-end/drawdown funds, including capital calls, side letters, and multi-close mechanics.
Experience operating in a controls-conscious environment (audit, compliance, AML/KYC, or a regulated financial services setting) and comfort building or tightening control checkpoints in a high-volume process.
Strong customer service experience serving GPs, LPs, or institutional clients in private markets or fund administration; you are comfortable owning a demanding relationship and communicating clearly under time pressure.
1+ years managing or leading a team, with a track record of coaching people and running a high-volume operational queue against SLAs.
Working knowledge of venture fund structures (SPVs, traditional funds, rolling funds) and the documents that govern them, including subscription and purchase documents and side lettersWorking knowledge of venture fund structures (SPVs, rolling funds) and, specifically, traditional drawdown/closed-end fund mechanics — capital calls, multi-close administration, and side letters — along with the documents that govern them.
A product mindset: you have turned recurring operational pain into a tooling or process change, and you know when a manual workaround is fine and when it needs a systemic fix.
Both high EQ and strong systems-analytic skills: you can manage an external relationship in the morning and write a precise tooling requirement for Engineering in the afternoon.
Experience in a rapidly scaling fintech or fund services environment, or the disposition to thrive amid rapid change.
What you can learn here
AngelList's fund admin software, internal tooling, and Belltower's specific workflows and channels.
The mechanics of Belltower's institutional product and how it changes S&C requirements.
Belltower's cross-team landscape: Fund Formation, Accounting, Fund Services, Tax, Legal and Compliance.