Systems Administrator

Position Identification
Department: School of Film and Video
Classification: Full-time, Non-exempt, UAW-Represented Staff Position
Schedule: 7.5-hour workday; 37.5-hour workweek

SUMMARY
The Systems Administrator is responsible for providing technology services to faculty and students in the School of Film/Video to enable the creation of innovative, non-conventional forms of film and video making. Takes direction from the Lead Systems Administrator.

ESSENTIAL JOB FUNCTIONS:

• Design, configure and test computer hardware, networking software and operating system software and send hardware out for repair as needed.

• Configure, update, test and maintain image creation, scripting, packaging and deployment management tools to distribute disk images for all School of Film/Video workstations.      

• Perform yearly packaging, testing, compiling and installation of operating system and application software.  

• Maintain server systems, network file systems and administer account services. Maintain logs related to network functions as well as maintenance and repair records.

• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.  Maintain and monitor regular security and application software updates (such as OS patches, application and web browser patches, anti-virus, malware, firewall, etc.) on all server and workstation systems and perform approved system patches and updates. 

• Perform routine network startup and shutdown procedures and maintain control records.

• Provide technical support for server room, classroom and lab networking and infrastructure upgrades.

• Provide end-user technical documentation.

• Maintain system administration documentation including software and hardware inventory.

• Maintain School of Film/Video's technical support ticketing/online resource website, respond to tickets and assign tickets where appropriate.

• Perform data back-ups and disaster recovery operations.

• Coordinate daily operations with other School of Film/Video system administrators.

• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

• Gather data pertaining to user needs, and use the information to identify, predict, interpret, and evaluate system and network requirements

• Maintain an inventory of parts for emergency repairs. 

• Consult with CalArts IT regarding common software acquisitions, technical issues and networking services when necessary.

• Attend regular staff meetings. 

• Research new technology keeping abreast of current network, server, application software and hardware developments.

• Other duties as assigned.

SKILLS/ABILITIES:

• Expertise with current Mac, Windows and Unix operating systems and ability to master new versions as needed.

• Scripting, programming abilities desirable.

• Effective hardware and software problem solving abilities.

• Excellent technical and communication skills.

• Ability to manage time efficiently with the ability to work under pressure handling different duties at the same time. 

• Ability to work independently and follow complex multi-part instructions and adhere to established IT best practices. 

• Ability to lift, carry and push equipment up to 50 lbs.

• Proficiency in Microsoft Office, Google and Adobe applications.

• Critical thinking skills required.

• Undergraduate degree or equivalent professional experience in related field.

EXPERIENCE:

• Three years relevant experience in system administration preferably in an academic environment.