Leads technology risk and controls management within Identity and Access Management, including risk assessment, control governance, regulatory compliance, issue remediation, and executive reporting. Develops and matures Continuous Control Monitoring capabilities using automation, data analytics, AI, and machine learning to automate testing, detect exceptions, identify emerging risks, and improve control effectiveness. Partners with technology, data, product, business control, and regulatory stakeholders to strengthen the control environment.
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in the Chief Technology Office (CTO) - Identity Access Management, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
As a Tech Risk & Controls Lead in the Chief Technology Office (CTO) - Identity Access Management, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
In addition, you will lead the development and maturation of the IAM organization's Continuous Control Monitoring (CCM) program, leveraging data analytics, automation, and Artificial Intelligence (AI) capabilities to strengthen risk management, improve control effectiveness, and provide proactive identification of emerging risks.
Job responsibilities
- Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
- Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
- Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
- Develop, implement, and manage Continuous Control Monitoring (CCM) capabilities to automate control testing, identify control exceptions, and provide near real-time visibility into control performance and risk trends
- Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
- Design and oversee automated monitoring routines, exception management processes, and remediation workflows across Identity and Access Management.
- Leverage data analytics to identify patterns, anomalies, control weaknesses, and emerging risks across systems, processes, and access management activities.
- Partner with Data, Technology, and Product teams to define data requirements for control monitoring, improve data quality, and enhance reporting and monitoring capabilities, to drive continuous improvement initiatives that reduce manual control testing, improve issue identification, and increase the efficiency and effectiveness of the control environment
- Evaluate and leverage Artificial Intelligence (AI), machine learning, and advanced analytics capabilities to enhance risk detection, predictive monitoring, control automation, and operational efficiency
- Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations
- Experience designing, implementing, or overseeing Continuous Control Monitoring (CCM) programs, automated controls testing, or continuous auditing capabilities
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
- Strong analytical skills with experience leveraging data to identify trends, anomalies, and process improvement opportunities.
- Experience working with data analytics, reporting, and visualization tools such as Power BI, Tableau, Alteryx, SQL, Python, or similar technologies
- Knowledge of AI, machine learning, generative AI, and emerging technologies, including their application within risk management, controls, and governance functions
- Ability to translate complex analytical findings into actionable recommendations and executive-level communications
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
- CISM, CRISC, CISSP, or similar industry-recognized risk and security certifications preferred
- Experience implementing Continuous Control Monitoring (CCM) solutions within ITGC, IAM, cybersecurity, SOX, regulatory compliance, or operational risk environments
- Experience developing executive dashboards, key risk indicators (KRIs), and automated risk reporting solutions
- Experience applying Artificial Intelligence, predictive analytics, or intelligent automation to improve control effectiveness, risk detection, operational resilience, or compliance outcomes
- Knowledge of AI governance, model risk management, responsible AI principles, and regulatory expectations related to AI-enabled technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
JPMorganChase San Francisco, California, USA Office
San Francisco, CA, United States
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