Technical Architect

Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary Technical Architects serve as thought leaders and innovation drivers, applying broad and deep technical knowledge to develop and enhance CDW's service offerings. They are responsible for setting technical standards, designing reference architectures, and creating roadmaps that align technology initiatives with business objectives. They leverage their business acumen skills around portfolio management to create differentiated services for CDW supporting new technologies. They analyze and develop our services capabilities, financial performance, competitiveness, and industry trends within the marketplace. Their work involves overseeing the lifecycle of technology solution offerings- from initial concept and market research through design, launch, and ongoing improvement- while ensuring that all solutions are scalable, secure, and aligned with industry trends
What you will do:
* Set standards for and provide leadership and guidance around the creation of reference architectures and roadmaps which clearly tie back to customer business and technology outcomes, service delivery targets and requirements.
* Oversee the creation of documentation artifact standards for reference architectures, designs, deployment planning, hardware and software standards and standard building blocks.
* Solicit input and feedback from customers to shape the services portfolio.
* Develop and grow vendor relationships pertinent to Services success
* Build Minimal Viable Product (MVP) definitions, standard operating procedures for solution implementation and support, help to validate economic viability of solutions and to help to build customer value propositions.
* Provide deep and broad technical support to Solutions Specialists, review system designs and participate in bid assurance, as required by customers. Work closely with Engineering teams to scale operations to support new and existing services.
* Participate in post-project debrief sessions, archive intellectual property and transfer knowledge to Engineers and Managed Services and Practice teams. Provide assistance with pricing updates, product enhancements, automation, and if needed, retirement.
* Deliver or facilitate technical training to Engineers and Solution Specialists, contribute, lead or own internal online discussion groups and virtual team meetings.
* Perform and/or lead engagements for customers on emerging technology areas
What we expect of you:
* Bachelor's Degree in Business, Computer Science, a related technical degree and 7 years of planning, design, and/or implementation of technical product/service offerings or 11 years of planning, design, and/or implementation of technical product/service offerings.
* In depth knowledge of Google Apps Manager (GAM), Google Workspace, and artificial intelligence (AI). In-depth knowledge of Python, is a plus.
* Certification in Professional Google Workspace Administrator. Certification in Chrome Enterprise Administrator, is a plus.
* Demonstrated a track record of continuous learning
* Must possess excellent communications skills both orally and written with the ability to effectively interact with Stakeholders and various cross functional teams
* Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve
* History of successfully coordinating complex projects with multiple facets and stakeholders
* Demonstrated ability to understand data, draw conclusions, and develop actionable recommendations
* Demonstrated accountability to deliver against business goals and objectives
* Ability and willingness to travel up to 25% or as needed to other CDW locations, meetings and client sites
* Experience in information technology in an educational setting, is a plus.
* Project oversight responsibilities, management and technical leadership and engineer mentoring experience, a plus. Pay range: $122,550 - $173,634 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).