Technical Business Analyst

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
Key Responsibilities

• Lead Requirements Discovery: Work with Business, Product and Development teams to gather, analyze, and draft comprehensive requirements for the Adobe Commerce platform dev teams
• Bridge Business & Tech: Translate high-level business goals into detailed technical specifications, user stories, and acceptance criteria that developers can execute on
• Solution Validation: Collaborate with developers to define/review detailed designs and ensure proposed technical solutions align with business needs and Magento native capabilities; this may include technical hands-on for proof of concept/pilot solutions
• Quality Assurance & UAT: Define testing criteria, support QA in test case creation, and lead User Acceptance Testing (UAT) to ensure successful product launches
• Process Optimization: Analyze existing e-commerce workflows to identify bottlenecks and recommend process improvements or automation strategies
• Mentorship: Act as a subject matter expert and mentor for junior analysts, fostering best practices in documentation and requirements management

Skills, Experience and Requirements
Education and Experience

• 3+ years of experience with a strong focus on enterprise e-commerce systems (Adobe Commerce/Magento experience is mandatory)
• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field
• Experience working in a fast-paced, scaled agile environment

Skills and Qualifications

• Platform Expertise: Deep functional knowledge of Adobe Commerce/Magento (B2B & B2C), including catalog management, cart and checkout flows
• Technical Fluency: Ability to read/understand API documentation (REST/GraphQL) and basic SQL to communicate effectively with engineers and architects
• Tools Proficiency: Expert-level skill in Jira and Confluence for backlog management and documentation; familiarity with GitLab workflows is a plus
• Analytical Modeling: Proficiency in creating process maps, data flow diagrams, and wireframes to visualize complex requirements
  Communication: Exceptional stakeholder management skills, with the ability to negotiate scope and translate technical constraints into business terms

Salary Ranges
Compensation: $83,160.00/Year - $118,800.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )