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Drata

Technical + CS Enablement Manager

Posted 2 Days Ago
Remote
Hiring Remotely in United States
102K-157K Annually
Mid level
Remote
Hiring Remotely in United States
102K-157K Annually
Mid level
The Technical + CS Enablement Manager will enhance post-sales and technical teams by creating training programs, designing onboarding processes, and partnering with cross-functional teams to drive measurable outcomes and improve customer success.
The summary above was generated by AI

Our Mission & Values:
At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build.

We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority.

Our Culture & Work Style 🚀

At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from:

  • Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results.

  • Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact.

  • Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry.

If you thrive when you’re empowered, energized, and working with smart, mission-driven people, you’ll feel at home here.

Why Join The Drata Team?

The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth.

  • See the Speed: Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years

  • Hear the Voice of the Team: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available.

  • Experience the Impact: See why we are consistently recognized on Fortune's Best Workplaces lists.

  • Connect with Us on Socials: LinkedIn - follow us for company updates, employee stories, and career news.

Job Summary:

Drata is looking for a passionate, high-performing Technical + CS Enablement Manager to help take our post-sales and technical teams to the next level.

If you thrive in a creative, fast-paced environment and love helping teams grow, this is an opportunity to make a visible impact across Customer Success and technical functions at Drata.

This individual will partner closely with Customer Success, Product, Marketing, and Leadership to onboard, develop, and continuously up-level teams across Customer Success Management, Account Management, Implementation, and Solutions Architecture. Reporting to the Director of Sales Enablement, this role is highly cross-functional and ideal for someone who can quickly identify team needs, turn insight into action, and build programs that drive measurable outcomes.

If you’re looking to roll up your sleeves, shape how teams learn, and help customers realize more value from Drata’s platform, this role might be for you.

What you'll do:

  • Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans.

  • Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement.

  • Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes.

  • Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success.

  • Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives.

  • Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively.

  • Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results.

What you'll bring:

  • 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role.

  • Experience supporting SaaS teams in product-driven environments.

  • A strong ability to communicate, facilitate, and influence effectively at all levels of the organization.

  • A builder mindset with the ability to create practical, scalable programs in a fast-moving environment.

  • Excellent organization, coaching, and program management skills.

  • The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth.

Nice to Have but Not Required

  • Experience in security, compliance, risk, or adjacent technical domains.

  • Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks.

  • Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms.

How we support you:
At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving.

Explore how we invest in your Life at Drata.

  • Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success.

  • Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.

  • Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.

  • Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.

  • Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.

  • Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge.

This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change.

Tier 1: $127,400 - $157,395

Tier 2: $114,700 - $141,645

Tier 3: $101,900 - $125,895

You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

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