Technical Operations Engineer (Remote, GBR)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Red Team TechOps Engineer will join a non-billable R&D team dedicated to supporting Red Team activities in client networks that simulate known threat actors. This Red Team helps CrowdStrike customers identify and reduce gaps in their ability to deter malicious activity. We’re looking for an engineer that will enable the success of the Red Team by maintaining, managing, and supporting development of our technology stack. Although this position is primarily remote, there may be times where infrastructure support for our team may require in-person support at our Reading UK office (less than 10%).

What You’ll Do:

• Serve as a primary infrastructure point of contact for the EMEA and META regions.

• Provide reactive infrastructure support when issues arise to allow Red Team operators to maintain productivity on their engagements.

• Proactively review our infrastructure looking for gaps and improvements.

• Maintain and administer Windows and Linux systems.

• Ensure our systems are compliant with IT and security policies.

• Ensure users adhere to our guidelines, standards, and policies.

• Participate in team discussions for system improvements and assist with planning future upgrades.

• Build IaC projects that tie into a larger ecosystem.

• Document infrastructure projects as our technologies evolve.

• Share responsibilities on administration and development.

What You’ll Need:

• A proven track record empowering operational teams and maintaining production systems.

• Experience with Windows and Linux system administration.

• Experience developing scripts and projects in Python and Bash.

• Confidence operating and navigating a Unix-based machine through the command line interface.

• Experience administering Cloud services (AWS, Azure, GCP).

• Experience using AWS services like CloudTrail, EC2, S3, and IAM.

• Experience creating, reading, and updating AWS IAM policies.

• Experience using Git.

• Working knowledge of networking protocols, authentication methods, and privileges.

• Familiarity of security standards and architecture including systems hardening, role based access control.

• Familiarity with encryption and proper handling of sensitive data / secrets.

• Familiarity with IdP management and integrating/federating authentication with custom services/apps (SAML, OIDC, etc.).

• Working knowledge of Linux/Mac file systems, daemons, and shell environments is a plus.

• Practical experience deploying C2 infrastructure and redirectors is a plus.

• Security community participation (conference speaker or tool contributor) is a plus.

• Familiarity with the following is a plus: Ansible, Docker, Jenkins, LogScale, Terraform.

• An open mind and enthusiasm to learn the parts of our technology stack that are new to you.

• Proven experience utilising AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

• Strong problem solving and critical thinking skills.

• Excellent oral and written communications skills in English.

• 3+ years of relevant system administration experience (some skills will be learned on the job).

• Ability to maintain discretion related to sensitive work (both internally and externally).

• Ability to be receptive to peer review and conform to project-specific conventions.

• Ability to explain topics you are familiar with at different abstraction levels.

• Ability to manage infrastructure projects from conception to ongoing maintenance.

• Ability to handle high pressure situations in a productive and professional manner.

• Ability to simultaneously consider multiple (sometimes opposing) perspectives.

• Ability to apply best practices (but flexible to bend conventions when appropriate).

• Ability to form conclusions driven by data and evidence, in addition to intuition.

• Interest in knowing something about everything, and everything about something.

• Interest in developing solutions with a systems-level thinking approach.

• Interest in integrating knowledge from various non-cybersecurity domains is a plus.

• Interdisciplinary educational background (outside of cybersecurity) is a plus.

• Passion to understand and develop solutions requiring diverse skills. You are not required to be an expert in every skill, but should maintain an interest in how they are connected.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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