Technical Program Manager

Who We Are

At TwelveLabs, we are pioneering the development of frontier multimodal foundation models that can see, hear and understand the world as humans do. Our models have redefined the standards in video-language modeling, allowing developers to build programs with state-of-the-art semantic search, summarization and analysis capabilities.

TwelveLabs has raised $107 million in Seed + Series A funding from world-class VC & corporate partners: NVIDIA, NEA, Radical Ventures, Index Ventures, Snowflake and Databricks. Our advisory team features AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.

About the Role:

We are seeking an experienced Technical Program Manager (TPM) to join our dynamic team, reporting to the Founding TPM. The ideal candidate will serve as a force multiplier, strategically bridging engineering, product, and business teams to drive shared outcomes. In this role, you'll orchestrate cross-functional initiatives, translating technical complexities for stakeholders while ensuring engineering teams have clear context for execution. Your expertise in planning, executing, and delivering complex technical programs will be instrumental in advancing our video understanding platform.

In this role, you will provide:

• Project Management & Execution: Lead technical programs from inception to completion, coordinating efforts across engineering, product, design, and business teams

• Planning: Create comprehensive program plans with clear milestones, dependencies, and resource allocations

• Risk Management: Proactively identify potential obstacles, dependencies, and blockers and implement effective mitigation strategies before they impact delivery

• Strategy: Drive informed decision-making through data-driven insights, gut instincts, and stakeholder engagement

• Communication: Deliver clear, timely updates on program status, challenges, and achievements to leadership and stakeholders

• Prioritization: Skillfully manage competing priorities and resources across multiple workstreams

• Process Excellence: Introduce and refine scalable program management practices that enhance team efficiency and technical execution

You may be a good fit if you have:

• 5+ years managing technical programs in AI, ML, or software development. Startup experience valued.

• Enthusiasm for learning about TwelveLabs' technologies and industry developments.

• Strong ownership mindset and commitment to high-quality results.

• Track record delivering complex technical initiatives with multiple dependencies.

• Experience with program management tools like Linear, Notion and methodologies.

• Understanding of Agile, Scrum software development processes.

• Ability to translate technical concepts for diverse audiences.

• Skill in creating clarity from ambiguity.

• Emotional intelligence for building strong cross-team relationships.

• Ability to influence and align stakeholders without direct authority.

Interview Process

1) Recruiter Phone Screen

2) Hiring Manager Interview

3) In-Person Onsite Interview

4) Final Interview: Culture

Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs.

We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

Benefits and Perks

🤝 An open and inclusive culture and work environment.

🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.

🦷 Full health, dental, and vision benefits.

✈️ Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.

🛂 VISA support (such as H1B and OPT transfer for US employees).