Technical Support Engineer- (Remote)

Job Description Summary

Job Description

Job Purpose:

The role involves providing technical leadership and expertise for service phase of Offshore Wind Turbine projects. This includes acting as first contact for teams both in SOV and inside turbine to secure efficient interventions as well as acting as technical focal point for continuous improvement on technical preparation of service activities.

Significant Activities:

• Provide first-level remote, as periodically onsite, technical troubleshooting for turbine issues to services teams teams within scope and escalate or redirect to the appropriate technical specialists when required ensuring commissioning timelines related to turbine controller.
• Create and manage technical cases, work orders, and Non-Conformities (NCs) for instructions updates, tools updates, troubleshooting guides updates or customer technical querys in line with project and quality processes.
• Support on Work Orders (WO) readiness defining priority and assist back office purchasing team with tooling and spares lists to smooth daily planning and execution.
• Coordinate daily planning calls with offshore vessels to support execution planning and optimize activities for the following day
• Collaborate with design and technical support teams to develop worldclass troubleshooting  guides to reinforce service technical independence and boost daily efficiency.
• Lead technical and operational improvements affecting main controller, HMI or SCADA functions for technician operations as well as site specific operations as Grid outages
• Drive process improvements focusing on digitalization, data analytics, and EHS compliance.
• Analyze data for continuous improvement in operational safety and quality. Special focus on warnings analysis and control improvements on the overall warnings strategies.

Working Relationships:

Reports to Technical Support Leader; supports Operations execution teams, both supervisors and technician working locally in turbines or remotely in Remote Operation Center. Holds strong relationship with Control team within Engineering organization.

Professional Skills Required:

• 3 years of Offshore Wind Farm experience.
• Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering.
• Proven track record in wind turbine operation and troubleshooting is mandatory.
• Strong understanding of wind turbine systems including electrical, mechanical, controls and network and communication systems.
• Offshore wind experience is highly desirable due to logistical complexity and offshore operational challenges
• Experience with continuous improvement and quality tools applied to service operations.
• Strong problem-solving, analytical, and interpersonal skills.
• Flexibility, motivation, and ability to work under pressure with ability to manage multiple priorities simultaneously
• Strong communication, goal-driven and team-player skills.
• Understanding of English language for global procedures.

Additional Information

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $87,000.00 and $145,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on July 21, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.