Manages sales growth and customer satisfaction for Penumbra products across India and APAC. Responsibilities include developing hospital, laboratory, physician, distributor, and purchasing relationships; prospecting customers; securing orders; supporting product use; monitoring inventory and pricing; attending trade shows; providing market feedback; and maintaining sales records. The role requires substantial travel, medical device sales experience, strong communication, organizational skills, and proficiency with Microsoft Office.
As a Territory Manager, you will play an integral part in growing Penumbra in India by Increasing sales and customer satisfaction within India and APAC as a whole. You will work with the Country Manager and Sales Manager on a daily basis to ensure superior customer service and product use. You will also strive to meet and exceed quarterly and annual sales plan.
What You’ll Work On
• Develop relationships with existing hospitals, labs and customers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Increase account penetration with orders for new and existing line of products and services
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Commit to travel as necessary for position and product line support, including outside of region as and when needed by the team to support
• Complete other special projects or assignments as requested
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
What You Contribute
• A Bachelor's degree Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
• Experience managing distributors
• Creativity and a passion for innovation
• Strong oral, written and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Ability to interact with not only senior leadership, but at all levels within the organization
Working Conditions
General office environment. May have business travel 50% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
Penumbra Alameda, California, USA Office
Alameda, CA, United States, 94502
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