Crypto.com Logo

Crypto.com

Trading Support Analyst

Posted 10 Days Ago
Remote or Hybrid
Hiring Remotely in United States
70K-110K Annually
Mid level
Remote or Hybrid
Hiring Remotely in United States
70K-110K Annually
Mid level
Support live systematic trading by monitoring systems, orders, positions, P&L, risk, and exchange connectivity. Investigate trading exceptions, coordinate with traders and counterparties, support deployments and production changes, analyze operational metrics, and develop Python-based automation for monitoring, reconciliation, reporting, and process improvement. The role includes local trading coverage and rotating weekend support.
The summary above was generated by AI
The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets.
We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.

Responsibilities:

  • Monitor live trading systems, strategies, orders, positions, P&L, and risk.
  • Act as the first line of support for trading, execution, exchange connectivity, and production issues.
  • Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
  • Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
  • Support strategy deployments, system releases, testing, and production changes.
  • Monitor exchange and market events, outages, connectivity issues, and other operational risks.
  • Analyze trading and operational metrics to identify issues and improve processes.
  • Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
  • Maintain operational procedures and controls for production trading.
  • Participate in local trading coverage and rotating weekend coverage.

Requirements:

  • 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
  • Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
  • Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
  • Strong Python or scripting skills; SQL experience is preferred.
  • Experience working with large trading or market datasets.
  • Strong analytical, communication, and problem-solving skills.
  • Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

Preferred:

  • Experience supporting systematic, algorithmic, or market-making trading.
  • Experience with prediction markets, equities, crypto, futures, options, or other derivatives.
  • Experience with exchange APIs, FIX, order-book data, or real-time trading systems.

Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.  
 
Are you ready to kickstart your future with us? 
 
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com. 
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 
Please note that only shortlisted candidates will be contacted.

Similar Jobs

58 Seconds Ago
In-Office or Remote
2 Locations
165K-242K Annually
Senior level
165K-242K Annually
Senior level
Cloud • Information Technology • Machine Learning
Leads the Launch and Sandboxes engineering team building cloud execution environments, job submission services, compute orchestration, and HPC integrations. Owns roadmap delivery, architecture, reliability, technical debt, customer outcomes, and cross-team coordination. Develops engineers into autonomous leaders while maintaining technical fluency in Go, Python, Kubernetes, distributed systems, authentication, and billing infrastructure.
Top Skills: Authentication SystemsBilling InfrastructureCloud Virtual MachinesContainer OrchestrationDistributed SystemsGoHpc SchedulersKubernetesLlm-Based Coding ToolsPython
A Minute Ago
Easy Apply
Remote or Hybrid
Location, WV, USA
Easy Apply
109K-155K Annually
Senior level
109K-155K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Provides second-line support for complex security and networking issues, including troubleshooting, testing, reproducing, and resolving customer problems. Partners with Engineering and Operations, documents incidents, manages enterprise escalations, develops training, mentors engineers, and contributes customer-driven product and code improvements. Requires expertise in web security, network infrastructure, packet captures, and HAR traces, along with 5+ years of relevant troubleshooting experience.
Top Skills: Ai ToolsAWSAzureGCPHar TracesHTTPIpsec VpnNgfwPac FilesPacket Capture AnalysisSAMLSandboxingScimSd-WanSslSsl VpnSwgTcp/Ip
3 Minutes Ago
Remote or Hybrid
126K-215K Annually
Expert/Leader
126K-215K Annually
Expert/Leader
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
Architect and develop production-grade GenAI systems, including LLM-powered agents, RAG pipelines, tool integrations, multi-agent coordination, memory systems, and chatbot experiences. Lead AI productization across engineering, product, and research teams; establish architecture, infrastructure, observability, coding standards, and delivery practices. Mentor engineers, guide technical roadmaps, and ensure scalable end-to-end deployment across frontend, backend, and ML components.
Top Skills: AutogenAWSAzureCamelComputer VisionFaissGCPGrpc ApisLangchainLanggraphLlamaindexLlmsMcpMlopsNode.jsPineconePythonRagRasaRest ApisVector DatabasesWeaviate

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account