Unified Communications Solution Architect (UCC)

Position Overview

We’re looking for a UCC Engineer with a builder’s mindset and an architect’s attention to detail. In this role, you’ll lead the design and implementation of world-class conference room experiences—both in-person and hybrid—ensuring they are easy to use, intuitive to support, and seamlessly integrated with our broader technology environment.

You’ll collaborate closely with our Workplace, Network, Security, and Collaboration teams to ensure that every meeting space delivers a consistent, reliable experience that enables connection and productivity from anywhere. This role is based in our San Francisco office and will be supporting the conference rooms globally. On-site presence is required to support and manage AV systems.

Key Responsibilities

• System Design & Architecture: Design and implement AV and unified communications solutions for a variety of meeting spaces, from huddle rooms to executive conference areas.

• Technology Integration: Develop systems that leverage Microsoft Teams Rooms and Android-based platforms, ensuring high performance, easy support, and a consistent user experience.

• User Experience Focus: Create and refine room systems that are intuitive, consistent, and reduce friction for in-person and hybrid meetings.

• Cross-Functional Collaboration: Partner with Workplace Experience, Network Engineering, Security, and Collaboration Platform teams to ensure end-to-end excellence in room experience.

• Platform Expertise: Ensure seamless integration of Microsoft Teams, Zoom, and other collaboration tools across AV hardware and software systems.

• Operational Support & Documentation: Monitor system performance, troubleshoot issues, and maintain clear documentation of configurations and support procedures.

• Vendor & Equipment Management: Collaborate with external vendors on hardware/software procurement and deployment.

Required Qualifications

• Bachelor’s degree in Information Technology, Engineering, or a related field.

• 5+ years of experience in unified communications, AV systems, or IT infrastructure.

• Proven experience with Microsoft Teams Rooms and Android-based conferencing platforms.

• Strong understanding of AV components including cameras, mics, displays, and control systems.

• Familiarity with network infrastructure and how it relates to AV deployments.

• Comfortable working hands-on in office environments with physical equipment.

Preferred Qualifications

• CTS (Certified Technology Specialist) or equivalent certification.

• Experience designing and supporting conference rooms at scale in enterprise environments.

• Knowledge of scripting or automation for monitoring and diagnostics.

• Ability to evaluate and optimize systems for usability, supportability, and performance.

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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