UX Research Design Intern

Schedule: Seasonal

Job Type: Onsite

Salary Type: Hourly

Req #: 1160

About the Role

We are looking for a User Experience Research intern for the summer of 2025. Uber Freight offers interns a deep learning experience and a hands-on opportunity to investigate actual core user issues and offer solutions for our product, design, and engineering teams to build into the roadmap. You will learn how to operate in a high velocity environment, leading a real project from start to finish – at the end of the internship, you’ll present your findings and recommendations to a team of leaders for consideration. We believe the best way to learn is to do, and we strive to create an incredible experience that teaches the Uber way of building products in an accelerated fashion.  

What the Candidate Will Do

• Conduct qualitative research (user studies, interviews, ethnography, secondary research) on multiple aspects of how users experience Uber Freight products 
• Plan, and execute actionable research that meets stakeholder objectives and needs
• Present research findings and recommendations to project stakeholders through written reports and oral presentations, and demonstrate impact
• Demonstrate strong analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
• Work with the core UX teams to turn user insights into actionable recommendations
• Strong capability to gain the trust of teams and show the benefit of research
• Answer stakeholder questions and represent the findings uncovered during research 
• You get personalized coaching and will learn how to conduct UXR from seasoned researchers, including study construction, script writing, moderation best practices, synthesis techniques, deck creation, and effective presentation storytelling.
• You experience a full product design cycle, including both practicing research and influencing design decisions in a single internship 

Basic Qualifications

• BA/BS in Human-Computer Interaction, Cognitive Science, Computer Science, Speculative Design, Experimental Psychology, Anthropology, Information Science or related field or equivalent practical experience
• 0-2 years of prior work experience in some type of research setting 

Preferred Qualifications

• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Organized, detail oriented and able to work independently on multiple projects at once
• Excellent assessment and analysis skills
• Demonstrated proficiency with office productivity tools including email, artificial intelligence platforms, web apps, spreadsheets/word processors/slides (Google or Microsoft apps)
• Strong interest in and familiarity with technology products
• Shows design aptitude and understands design fundamentals
• Self-starter, taking initiative to keep relevant partners in the loop
• Quantitative skills are a plus 

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

For California Based Roles: The salary range for this role is $35/hour. 

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.