VP, Growth Strategy and Operations

Ren is at the intersection of financial services and philanthropy, powering donor-advised funds and charitable trusts with modern technology. As our Vice President of Growth Strategy & Operations, you will own the strategy, architecture, and continuous improvement of Renʼs growth engine. You will lead a cross-functional team of strategists, operations leaders, analysts, and relationship managers to accelerate growth in our largest customer accounts while building the systems, processes, and insights that scale growth across all programs and offerings.

Duties & Responsibilities: 

Define and execute Renʼs Growth strategy 

• Build the revenue strategy and growth framework across enterprise, channel, and direct sales.
• Maintain the quantitative growth model to guide resourcing and allocation.
• Establish performance measurement systems and cascading dashboards.
• Define pricing strategy for new and existing offerings.

Lead growth in key strategic accounts 

• Oversee a senior team driving expansion within large financial institutions.
• Foster collaboration, knowledge sharing, and rapid feedback loops.
• Deliver meaningful year-over-year contribution growth.

Oversee marketing operations 

• Manage email campaigns, data quality, segmentation, and compliance.
• Analyze and report campaign performance and learnings.
• Implement lead scoring, routing, and nurture strategies; integrate marketing and sales funnels.

Lead sales operations and customer success operations 

• Design compensation and quota frameworks for direct and channel sales.
• Build scalable enablement programs, tools, and training.
• Own lead routing, CRM data integrity, reporting, and analytics.
• Provide performance insights on pipeline, attainment, win/loss, productivity, and velocity.

Connect and optimize Renʼs end-to-end growth ecosystem 

• Map and refine buying journeys across all commercial functions.
• Build a data-driven continuous improvement engine to increase conversions and reduce cycle time.
• Lead tech platform integrations and GTM tech stack strategy (CRM, marketing automation, analytics, AI).
• Coach commercial teams and monitor core growth KPIs (conversion, cycle length, deal size, churn, channel performance).

Own Renʼs offering and monetization strategy 

• Define a cohesive portfolio aligned to strengths and differentiated value.
• Partner with Strategy, Product, Tech, and Ops on new-offering development and market validation.
• Identify unmet customer needs, expand share of wallet, and conduct customer/market mapping.
• Lead competitive intelligence and ICP refinement.
• Develop pricing and monetization frameworks with Finance and drive internal enablement.
• Other duties as assigned. 

Education & Experience: 

• 12-15+ years in revenue operations, growth strategy, top tier management consulting and/or key account management (preferably in B2B fintech or enterprise SaaS).
• Demonstrated operator-strategist: both big strategic thinking and strong process/design mindset.
• Experience with CRM systems, marketing automation, analytics tools, and ideally experience building / scaling with AI or advanced tooling.
• Proven leadership of multi-function teams (sales ops, marketing ops, enablement, customer success ops, analytics) and history of cross-functional collaboration and influence.
• Excellent communication skills: able to partner with sales leadership, product, marketing, finance, and present to executive leadership.
• Comfortable working with direct and channel sales motions; familiar with partner ecosystems and white-label / indirect channel models.
• Experience in private equity owned company.