The Workday Senior Analyst will implement and configure Workday solutions, mentor team members, engage with HR, and manage projects while ensuring compliance and user satisfaction.
Overview:
- As a Workday Senior Analyst, you will be a lead consultant in implementing and configuring Workday solutions for our COE (Centers of Excellence) partners and managers and be a subject matter expert in one or more Workday specialties – HCM, Recruiting, Compensation, Time tracking, Payroll, Benefits, Talent/Performance. As a specialist in a team of analysts, you will manage relationships with the COE and understand their business so that you can shape and deliver Workday solutions that are viable and aligned to their needs.
- As a subject matter expert, you’ll use your technical and professional expertise to mentor and guide team members, provide thought leadership, build innovative solutions, and continue to improve your knowledge with Workday.
Primary Responsibilities:
- Engage with HR Center of Excellence and other business clients to discuss application changes related to enterprise-wide initiatives, compliance/regulatory requirements, contractual system changes, or routine system maintenance (business as usual [BAU]), ensuring a comprehensive understanding of specifications for assigned applications. Participate in design discussions and ensure delivery of necessary functional specifications.
- Attend meetings with various business lines to identify their requirements regarding user interface and provide feedback to clients to ensure technology applications meet both internal and external customer needs, supporting the products/services offered by the business lines.
- Prepare detailed functional specifications for assigned projects, including test plans, test scripts, and the execution of test scripts. Conduct thorough research and analysis of complex data to ensure the accurate functional design of assigned projects.
- Mentor less experienced staff in areas of application training, research analysis, and project methodology. Schedule and facilitate project team meetings, documenting and distributing minutes as necessary. Review business requirements with the technology team to ensure a clear understanding of project needs.
- Serve as a subject matter expert, offering consultation and advice on how applications may be impacted by large initiatives, such as acquisitions or significant product/service changes.
- Serve as Test Coordinator for large projects involving multiple modules of Workday. Participate in and document data mapping for system integration, conversion, and acquisition-related projects to understand potential impacts on applications due to regulatory requirements, system enhancements, or business initiatives.
- Adhere to the Company's risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management.
- Promote a culture of engagement and belonging reflective of M&T Bank's brand, maintaining internal control standards and addressing audit points raised by internal or external regulators promptly.
- Complete additional duties as assigned.
Education and Experience Required:
- Workday expertise with 4+ years' experience
- Workday Pro certified in HCM or specialties like Compensation, Payroll, Time Tracking, Recruiting, Benefits, or Talent/Performance
- Knowledge of Workday reporting, calculated fields, and custom validation
- Experience configuring business processes end-to-end
- Skilled in designing and testing configurations, validations, and specialty processes in Workday
- Commitment to continuous improvement using agile methodology
- Strong organizational skills
- Experience in large organizations (10K+ employees)
- Exceptional analytical skills to understand COE requirements and deliver efficient solutions in Workday
- Proven ability in managing medium to large scale technical projects
- Excellent customer focus, relationship building, and expectation management
- Effective communicator able to explain technical concepts to non-technical audiences
- Ability to meet tight deadlines and make decisions under pressure balancing COE needs and functionality
- Collaborative team player supporting team goals
Education and Experience Preferred:
- Bachelor's degree
- Product Lead in the Workday ecosystem
- Experience configuring BIRT
- Previous Workday implementation for an acquisition or optimization
- Proven mentoring and leadership capabilities
Travel:
- Must be able to travel to Buffalo periodically (4 or 5 times a year)
- Ideally, candidate will be in the M&T footprint / Eastern or Central time zone.
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