Top Fintech Customer Success & Experience Jobs in San Francisco, CA

The Manager of Channel Sales and Partnerships at Mastercard will enhance customer reach through strategic partnerships, focusing on payment security and insights by recruiting, onboarding, managing partnerships, and meeting revenue targets across North America.

The Senior Manager, Field Enablement will design and execute sales enablement strategies, partner with revenue leaders to improve performance, maintain tools and playbooks, and lead change management to enhance team effectiveness.

The Senior Tax Credits Specialist will resolve customer inquiries, educate on tax credits, ensure compliance, and collaborate with teams to improve processes and products.

Join BlackRock's Custom Models Solutions team to support financial advisors by constructing tailored model portfolios and enhancing client relationships. Role involves project management and collaboration across teams to scale the CMS business.

The Quality Assurance Manager will oversee QA programs, develop teams, drive strategy, and ensure high-quality customer support experiences across multiple sites.

As a Senior Forward Deployed Accountant, you'll engage with enterprise customers to deploy AI Agents, troubleshoot technical issues, and drive automation in accounting workflows while enhancing adoption and operational efficiency.

As a Senior Solutions Engineer, you'll collaborate with Account Executives, tailor demos, provide insights, and support complex solution sales for Enterprise customers, showcasing the Motive platform's value while driving strategic success.

The Senior Solutions Engineer will partner with Account Executives to showcase Motive's platform value, guide customer engagement, and influence strategic buying decisions in Enterprise sales.

Lead and build the global social support program, manage crisis communication, and foster collaboration with various teams to enhance customer experience.

Oversee the Practice Support Team, resolve escalated issues, provide technical support, improve processes, and conduct customer onboarding for Scratch's products.

As an API Support Specialist, you will provide technical support for API integrations, troubleshoot issues, collaborate with internal teams, and advocate for developer needs.