Top Fintech Customer Success & Experience Jobs in San Francisco, CA

The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.

The Director of Strategic Partnerships, AI will identify and manage global partnerships, coordinate cross-functional teams, and ensure successful product integrations to drive growth in AI-powered solutions at Airwallex.

The IT Asset Management Data Analyst at SoFi will configure and maintain ServiceNow modules, ensuring data integrity and governance while optimizing IT asset lifecycle management through automation and reporting.

As an Origination Specialist, you'll provide member support for SoFi Lending Operations, handling inquiries via phone and chat, demonstrating problem-solving skills, and advocating for members' needs while adhering to compliance guidelines.

The Executive IT Lead provides technical support for the executive team, managing devices, troubleshooting issues, and preparing for company events, requiring travel occasionally.

The role involves developing and managing complex client relationships, providing strategic financial solutions, leading initiatives for large commercial clients, and mentoring colleagues while ensuring compliance and risk management.

The Strategic Account Manager will drive growth and retention for Square's Retail program, managing ~200 key accounts, advocating for customer needs, and collaborating with various teams to deliver integrated solutions.

Manage relationships with enterprise merchants, drive commercial negotiations, provide payments expertise, lead strategic conversations, and mentor team members.

The Lead, Product Compliance will guide product compliance, interpreting regulations and partnering with teams to ensure compliance while enhancing product offerings.

The Account Manager will drive revenue by enhancing client relationships, managing T&E programs, executing renewals, and identifying growth opportunities.

As a Product Engineer, you'll provide technical support to developers, influence product changes based on user feedback, and foster community engagement.

As a Dealer Success Manager Coach, you will lead, train, and develop Dealer Success Managers, focusing on performance management and operational excellence in the Auto Finance industry.