Top Fintech Customer Success & Experience Jobs in San Francisco, CA

The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.

Manage relationships with enterprise merchants, drive commercial negotiations, provide payments expertise, lead strategic conversations, and mentor team members.

The Account Management Associate supports Administrators' travel and expense needs, ensuring excellent customer experience and collaborating with teams to improve services. Responsibilities include managing customer accounts, tracking KPIs, providing feedback, and renewing contracts.

The Senior Associate, Business Compliance reviews marketing compliance for Chime's financial products, advising on regulatory adherence and risk mitigation, while collaborating with various teams.

The Personal Banker engages with customers to understand their banking needs, offers financial products, services, and maintains client relationships. They must achieve required licensing with ongoing responsibilities in customer service and sales.

As the Senior Manager, Fraud Risk, oversee fraud risk policies and controls, manage incident reporting, and collaborate on risk mitigation strategies across teams to enhance fraud prevention.

The Technical Relationship Manager will work with clients to optimize the use of Aladdin, manage relationships, and ensure effective adoption of product offerings.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

As a Partner Manager, you'll drive strategy and growth for key accounting firm partners, enhancing relationships and managing revenue growth in collaboration with Gusto's teams.

The Manager of Channel Sales and Partnerships at Mastercard will enhance customer reach through strategic partnerships, focusing on payment security and insights by recruiting, onboarding, managing partnerships, and meeting revenue targets across North America.