Top Healthtech Customer Success & Experience Jobs in San Francisco, CA

As the Customer Experience Operations Manager, you will enhance customer experience processes through collaboration, data management, system optimization, and cross-functional project execution.

Lead strategic relationships to help clients implement AI solutions for business transformation, enhancing operations and portfolio performance.

Develop and execute strategies for partnerships, manage revenue targets, collaborate with teams, and serve as an advisor for assigned partners.

Lead and scale clinician support at Freed, managing a team of representatives and enhancing processes with AI tools while representing clinician feedback.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.

Oversees CX support teams, manages staffing and performance, fosters team development, and partners cross-functionally to improve operations.

As a Lead Client Facing Analyst, you will design and implement decision automation programs for PaaS clients while analyzing data, enhancing automation performance, and ensuring client satisfaction.

Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.

As a Customer Support Associate, you will assist health insurance agents and clients, addressing inquiries and ensuring effective issue resolution while collaborating with internal teams.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.