Top Healthtech Customer Success & Experience Jobs in San Francisco, CA

Looking for an empathetic Clinician Support Representative to assist clinicians in utilizing Freed's AI tools, manage interactions, and improve user experience with support and feedback.

The Customer Success Manager ensures customers achieve value from Benchling by leveraging data insights, providing expert guidance, and collaborating across teams for strategic customer engagement.

The Patient Engagement Specialist I engages with patients through outbound calls, schedules appointments, educates patients on services, and collaborates with healthcare professionals.

Develop and execute strategies for partnerships, manage revenue targets, collaborate with teams, and serve as an advisor for assigned partners.

Administer and optimize customer support tooling (Zendesk, Talkdesk, IVR, etc.), manage agent onboarding/offboarding and access, configure automations and routing, troubleshoot integrations and data discrepancies, collaborate cross-functionally to implement scalable solutions and improve support efficiency and user experience.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.

Lead the Care Team, ensuring high standards of performance and quality, providing coaching and support, analyzing data, and managing outcomes for family care services.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.