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Top Healthtech Customer Success & Experience Jobs in San Francisco, CA
Artificial Intelligence • Healthtech • Software
Looking for an empathetic Clinician Support Representative to assist clinicians in utilizing Freed's AI tools, manage interactions, and improve user experience with support and feedback.
Top Skills:
Ai ToolsCRMIntercom
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Develop and execute strategies for partnerships, manage revenue targets, collaborate with teams, and serve as an advisor for assigned partners.
Top Skills:
Business DevelopmentPartnership ManagementSoftware
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Analyst supports customers and teams using Benchling, leading complex issue resolutions, coordinating with various stakeholders, and driving product knowledge improvements.
Top Skills:
APIsDnsFirewallsProxiesSso/SamlTls
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.
Top Skills:
Ai TechnologyEducational Content CreationTraining Materials
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills:
Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
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Healthtech • Conversational AI • Generative AI
Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.
Top Skills:
APIsEhrExcelHubspotMetabaseRetoolSalesforceSheetsSQL
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills:
Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills:
LookerMicrosoft Power BiSalesforceTableau
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Care Manager will guide families through challenges post-loss, providing support via various channels, documenting processes, and enhancing user experience.
Top Skills:
Google SuiteSlackZendesk
Healthtech • Software
The Strategic Accounts Manager will manage client communications, support cross-functional initiatives, analyze data for insights, and enhance client experience. The role requires strong relationship management and problem-solving skills, focusing on operational improvement and client satisfaction.
Top Skills:
ConfluenceGoogle SuiteJIRA
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