Top Healthtech Customer Success & Experience Jobs in San Francisco, CA

The Payer Engagement Account Director will drive payer opportunities, build relationships with payers, lead meetings, and collaborate cross-functionally to advance access to the company's cancer detection technology.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

As a Customer Support Representative, you'll assist customers with hardware and software inquiries, troubleshoot issues, and ensure effective case management. You'll use tools like Zendesk and Salesforce while collaborating with internal teams to maintain a high-quality customer experience.

The Clinical Training Manager develops and delivers training for Clinical and Technical Specialists, enhancing clinical knowledge and procedural performance for improved patient outcomes.

The Clinical Specialist supports cardiologists and staff in using the Cordella PA Sensor System, providing training, troubleshooting, and field service. They manage relationships, evaluate clinical needs, and assist in product representation at events.

The Senior CRA will monitor clinical trial sites for compliance, conduct site visits, train site staff, and manage relationships with stakeholders in ophthalmology.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

The Lab IT Help Desk provides support for lab IT systems, troubleshooting hardware/software issues, managing user accounts, and ensuring optimal lab operations.

The Client Deployment Lead manages complex client deployments, ensuring successful go-lives by coordinating between clients and engineering, building workflows, and maintaining client relationships.

Lead post-sale customer lifecycle as the first Customer Success Leader, managing high-profile accounts and driving adoption, retention, and expansion in a fast-paced environment.