Top Healthtech Customer Success & Experience Jobs in San Francisco, CA

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Strategic Accounts VP will retain and upsell employer clients, ensuring excellent experiences and driving plan performance to improve revenue retention.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

Lead customer support and revenue cycle management operations, leveraging AI to enhance user experience and ensure operational efficiency. Develop strategic plans and performance metrics while overseeing team performance and compliance standards.

The Strategic Partnership Account Manager will manage employer relationships, drive engagement, and ensure performance metrics are met while leading strategic planning and cross-functional execution.

Manage healthcare provider relationships, ensuring engagement and support for programs; provide training, resolve escalations, and monitor performance.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

As a Specialist in Customer Experience at Zocdoc, you will provide exceptional service to healthcare providers, upsell features, and maintain accurate interaction records. You will strive to improve user experiences through effective communication and problem-solving.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.