Top Healthtech Customer Success & Experience Jobs in San Francisco, CA

As a QA Lead, you'll enhance quality across CX by transitioning from manual evaluation to insightful, automated processes, ensuring effective quality assurance tools, driving strategic decisions, and improving customer experiences and internal operations.

The Sr. Partner Success Associate supports healthcare partnerships through project management, data analysis, and stakeholder communication, driving success in mental health initiatives.

As a Patient Engagement Specialist I, you'll handle outbound calls to patients, educate them about services, and book appointments using communication skills and software tools.

The Senior Director of Client Management will drive client strategy, build relationships with executive partners, and collaborate with internal teams to enhance client engagement and drive partnership success in the healthcare tech industry.

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.