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Top Customer Success Manager Jobs in San Francisco, CA
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills:
AICloudCustomer SuccessManaged ServicesSaaS
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.
Top Skills:
Ai/MlAutomationDevOpsIt Enterprise ArchitecturePagerduty Products
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will build customer relationships, manage deployments, and ensure client satisfaction with Silverfort's identity security platform.
Top Skills:
Active DirectoryAWSAzureIdentity SecurityVMware
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills:
Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Artificial Intelligence • HR Tech • Other • Software • Business Intelligence
The Customer Success Manager will mentor enterprise customers on AI Agents usage, drive onboarding, create customer success strategies, and enhance product adoption and value.
Top Skills:
Ai ProductsExcelGoogle Sheets
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills:
IotSaaS
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.
Top Skills:
Cloud-Based SolutionsSaaS
Artificial Intelligence • Legal Tech
As a Customer Success Manager, you'll onboard clients, manage renewals, build relationships, and advocate for product improvements to ensure successful adoption of GC AI.
Top Skills:
AIB2B Saas
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Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills:
APIsETLLocalization ServicesRestSaaSSoa
Reposted 17 Days AgoSaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Majors Customer Success Manager, lead customer integrations, monitor account health, provide training, and ensure maximum adoption of Harvey's technology for large clients.
Top Skills:
Ai SolutionsEnterprise Saas
Artificial Intelligence • Computer Vision • Machine Learning • Natural Language Processing • Robotics
As a Customer Success Manager, you will coordinate customer deployments of robotic systems, ensuring successful launches through management of project plans, effective communication, and relationship building across teams.
Top Skills:
HardwareRoboticsSoftware
Insurance
As the first dedicated Enterprise Customer Success Manager, you will build strategic relationships with enterprise accounts, drive adoption, and ensure revenue retention and expansion by implementing best practices and engaging with stakeholders.
Top Skills:
Hubspot
Consulting
The Customer Success Manager will manage customer relationships, improve service quality, track satisfaction, and advocate for clients, ensuring their needs are met and account growth opportunities are identified.
Top Skills:
Business CommunicationsItil V. 3NetworkingSanSecurityServer ManagementWireless
Artificial Intelligence • Information Technology • Business Intelligence • Consulting
The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.
Top Skills:
AIEngineering-Led ProductsMlWorkflow Automation
Cloud • Information Technology • Software • Analytics • Business Intelligence
The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.
Top Skills:
Application MonitoringCloud-Native Application InfrastructureDevOpsSoftware Development Life Cycle
Artificial Intelligence • Software
The Customer Success Manager will oversee customer health and retention, design onboarding programs, navigate stakeholder relationships, and partner with Sales to drive account expansion.
Top Skills:
AIAPIsB2B SaasSQLSso
Cloud • Information Technology • Software
The Customer Success Manager will ensure satisfaction for California State and Local government accounts through onboarding, relationship management, adoption strategies, and acting as the customer's voice internally.
Top Skills:
ExcelSalesforceTableauZendesk
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills:
CatalystJIRASalesforceSigma
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Enterprise Web • Greentech • Software
As a Strategic Customer Success Manager, you'll manage high-value enterprise accounts, driving retention and growth by building relationships and advocating for customers internally. You'll guide customers in leveraging sustainability data for business transformation, while coordinating internal teams and planning governance with executive stakeholders.
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