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Top Customer Success Manager Jobs in San Francisco, CA
Artificial Intelligence • Machine Learning • Software
The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.
Top Skills:
Ci/Cd PipelinesGainsightSaas Metrics
Information Technology • Software
The Customer Success Manager will onboard customers, manage renewals and expansions, gather product feedback, and improve customer education through support and resources.
Top Skills:
APIsCustomer Success SoftwareDiscordIntegrationsSlackWebhooks
Logistics • Marketing Tech • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills:
ChurnzeroMarketing Automation SoftwareSalesforce
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills:
CSSHTML
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.
Top Skills:
BlacklineGainsightSalesforce CRM
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.
Top Skills:
B2B SaasData And Automation Tools
Cloud • Software
The Slack Customer Success Manager facilitates the adoption of Slack among enterprise customers, ensuring business value and customer satisfaction through engagement and strategic guidance.
Top Skills:
SalesforceSlack
Cloud • Software
As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.
Top Skills:
Big QueryData CloudDatabricksJupyter NotebooksLookerPower BIPythonRRedshiftSalesforceSnowflakeTableau
Security • Cybersecurity
Managing a portfolio of 80-100 customers to drive service adoption, renewals, and upsells in cybersecurity. Involves collaboration with internal teams and enhancing customer satisfaction.
Top Skills:
AICybersecurityEnterprise Networking
Artificial Intelligence • Software
The Customer Success Manager will onboard and support customers, ensure satisfaction, drive product adoption, and act as a trusted advisor to maximize value.
Top Skills:
SaaS
Productivity • Software • Cybersecurity
The Customer Success Manager will manage strategic customer relationships, ensuring retention and growth by guiding clients through onboarding, renewals, and value realization in the cloud security space.
Top Skills:
Cloud SecurityEbpfSaaS
Hardware
As a Customer Success Manager, you will drive customer outcomes, manage the customer lifecycle, and ensure the successful adoption of Lumafield's products. You'll work with engineering and operations teams, manage renewals, and identify growth opportunities while building strong customer relationships.
Top Skills:
Ai-Driven ToolsEngineering Analyses
New
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eCommerce • Software
Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.
Top Skills:
Crm ToolsExcelHTMLJSONSQLSupport PlatformsXML
Artificial Intelligence • Information Technology • Software
The Customer Success Manager will manage customer relationships and deployment processes, analyze customer metrics, and drive revenue growth through optimization and collaboration with engineering teams.
Top Skills:
ExcelOptimization Software
Security • Cybersecurity
Manage a portfolio of existing customers, driving adoption and renewals while identifying upsell opportunities. Conduct business reviews and client presentations, ensuring customer satisfaction and success.
Top Skills:
AICybersecurityNetworking Technology
Artificial Intelligence • Software
As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.
Top Skills:
AISaaS
Financial Services
As a Customer Success Manager, you will ensure customer adoption and satisfaction, manage the customer lifecycle, and drive value realization through tailored success plans. You'll develop relationships with stakeholders and advocate for customers internally while collaborating with cross-functional teams.
Artificial Intelligence • Software
The Customer Success Manager will drive adoption and usage among key enterprise accounts, build relationships with stakeholders, create success plans, and support accounts while gathering feedback to influence the product roadmap.
Top Skills:
Devtools
Software
As an Enterprise Customer Success Manager at Sprig, you will influence enterprise client engagement, drive value, and ensure product adoption through strategic consulting and project execution.
Fintech
The Customer Success Manager at PitchBook will drive client retention and expansion, onboard new clients, analyze data for opportunities, and ensure satisfaction throughout the client lifecycle.
Top Skills:
CatalystHighspotMS OfficeTableau
Marketing Tech • Software
The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.
Top Skills:
Cs PlatformsSalesforceTableau
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills:
Crm ToolsGenomics PlatformsHubspotSalesforce
Software
The Customer Success Manager will guide customers through orders, maintain communication, resolve issues, and ensure customer satisfaction while collaborating with internal teams.
Top Skills:
Google SuiteSalesforceSlack
Other
The Customer Success Manager will build client relationships, implement success strategies, conduct reviews, analyze metrics, and identify growth opportunities.
Top Skills:
Crm Software
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Top San Francisco Companies Hiring Customer Success Managers
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