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Top Customer Success Manager Jobs in San Francisco, CA
Big Data • Cloud • Information Technology • Legal Tech • Software
As a Client Success Manager, you'll manage a portfolio of clients, ensuring they derive maximum value from the platform, leading product demos, facilitating renewals, and enhancing customer engagement while collaborating with internal teams to achieve account retention and revenue growth.
Top Skills:
Salesforce
Artificial Intelligence • Productivity • Software
The Mid-Market Customer Success Manager plays a crucial role in enhancing customer adoption, retention, and overall value. Responsibilities include leading a high-performing team, leveraging data for operational excellence, ensuring effective onboarding, and driving customer success initiatives that align with the company's strategic goals.
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Commercial Customer Success Manager will be responsible for managing a portfolio of 60-70 commercial customers in North America and Brazil, focusing on customer engagement, retention, and growth through strategic communication. This role requires fluency in Portuguese and English, strong relationship-building skills, and the ability to provide tailored customer success plans and feedback to improve overall customer experience.
Cloud • Information Technology • Security • Software • Cybersecurity
Lead and mentor a team of Customer Success Managers to ensure customer satisfaction and drive adoption of Cloudflare solutions. Develop strategies to enhance customer retention and satisfaction, collaborate with cross-functional teams, and act as a point of escalation for complex issues while fostering a culture of continuous learning.
Top Skills:
Cloudflare Solutions
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Marketing Tech • Mobile • Software
As a Customer Success Manager at Braze, you will manage client renewals, drive product adoption, provide strategic guidance, and build strong customer relationships. You'll collaborate with various teams to ensure excellent customer experiences and contribute to product development based on customer feedback. This role involves analyzing customer usage to enhance account health and may include international travel for onsite support.
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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will serve as a trusted advisor to strategic customers, ensuring they maximize value from the platform. Responsibilities include onboarding, product training, driving adoption, managing complex integrations, conducting health checks, and collaborating with various teams to improve customer engagement and satisfaction.
Marketing Tech • Mobile • Software
As a Customer Success Manager II at Braze, you will manage client renewals and retention, act as the primary contact for your customers, drive feature adoption, analyze product usage, and advocate for customer needs. You will collaborate with various teams to ensure a seamless customer experience and help clients leverage Braze's platform for their success.
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will act as a trusted advisor to key customers, overseeing post-sales activities and ensuring maximum value from the platform. Your role includes managing relationships, conducting training, assessing customer satisfaction, and collaborating with cross-functional teams to enhance customer experience and retention.
Featured Jobs
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Healthtech • Software
As a Customer Success Manager, you will build relationships with key client stakeholders, drive user adoption and ensure account retention and renewal. Responsibilities include onboarding and training users, conducting executive business reviews, and collaborating with other teams to create growth strategies.
Top Skills:
SQL
Artificial Intelligence • Healthtech • Telehealth
As a Regional Customer Success Manager, you will enhance client relationships, drive engagement, and optimize customer success operations globally by collaborating with internal teams and addressing client needs. You will be responsible for managing a portfolio of clients, achieving high retention rates, and identifying upsell opportunities while providing strategic insights and support for mental wellness programs.
Top Skills:
CRMGainsightSaaSSalesforce
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will develop customer relationships, manage large accounts, collaborate with teams to resolve issues, and ensure successful deployment while achieving customer satisfaction and adoption goals.
Top Skills:
Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Strategic Customer Success Manager leads the relationship with Monte Carlo’s key customers, ensuring successful onboarding, adoption, and value realization. This role involves collaborating with Account Executives, delivering business reviews, establishing client goals, monitoring account health, and managing the customer journey effectively.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager at Toast, you will serve as the primary contact for customers, driving product adoption and ensuring customer satisfaction through relationship building and strategic recommendations. You will collaborate with various teams to support revenue growth and customer journeys while leveraging your technical knowledge to facilitate product demos and solve issues.
Top Skills:
Google SuiteMS OfficePoint Of Sale SoftwareSalesforce CRMSlack
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Federal Customer Success Manager will manage a portfolio of Federal customers, ensuring customer retention and satisfaction. Responsibilities include advising on Skillsoft's solutions, establishing strategic partnerships, guiding customers in talent development, monitoring account health, and collaborating with internal teams to drive customer success and identify growth opportunities.
Top Skills:
Churn ZeroExcelOutlookPowerPointSalesforce CRMWord
Enterprise Web • Hardware • Internet of Things • Software
As a Customer Success Manager at Tulip, you will manage customer accounts, guide them in using Tulip's platform for operational improvements, and coordinate with internal teams for contract renewals and commercial expansion. You will leverage your experience in the Life Sciences industry to deliver measurable impact and ensure customer satisfaction.
Artificial Intelligence • Productivity • Software
As a Mid-Market Customer Success Manager, you will drive customer adoption, retention, and expansion for Notion's product. You will serve as a trusted advisor, educate customers through onboarding and training sessions, and collaborate with the Account Management and Sales teams to enhance customer outcomes and mitigate churn.
Artificial Intelligence • Productivity • Software
The Scaled Customer Success Manager at Notion will manage a large portfolio of customers, assist with onboarding and adoption, run outreach campaigns, and serve as a product expert. The role involves proactively engaging with customers to ensure they maximize their use of Notion, alongside defining customer success processes and contributing to growth strategies.
Reposted 3 Days Ago
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Artificial Intelligence • Healthtech • Telehealth
The Payer Strategic Customer Success Manager will manage relationships with Spring Health's largest reseller customers, ensuring service delivery and customer satisfaction while aiming for high retention rates and upselling opportunities. Responsibilities include developing relationships, monitoring performance metrics, creating engagement strategies, delivering insights, and supporting sales efforts.
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to maximize the use of the platform, builds lasting client relationships, drives renewals and growth opportunities, and ensures customer satisfaction by predicting and addressing needs proactively.
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will focus on customer satisfaction and growth by building relationships, driving adoption of Workiva’s platform, and collaborating with internal teams. Responsibilities include facilitating training, identifying organizational inefficiencies, and ensuring ROI for customers while managing their inquiries and expectations.
Top Skills:
Customer Success ToolsProject ManagementSaas Platform
Artificial Intelligence • Software • Database
The Customer Success Manager will manage relationships with strategic customers, ensuring successful onboarding and utilization of Flatfile’s platform while uncovering upsell opportunities. Responsibilities include nurturing prospects during the sales cycle and providing ongoing support to maximize product engagement and customer satisfaction.
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
Cloud • Healthtech • Payments • Professional Services • Software • Analytics • Automation
The Customer Success Manager III at GHX will lead the execution of customer-specific account plans, drive the utilization of GHX solutions, enhance customer satisfaction, and identify upsell opportunities. Responsibilities include developing customer goals, addressing potential risks, and facilitating training and engagement with healthcare organizations to ensure exceptional customer experience and retention.
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Strategic Customer Success Manager will build executive relationships with customer's IT, Engineering, and Support teams, aiding in the acceleration of their digital journey. Responsibilities include managing customer adoption of PagerDuty products, developing risk mitigation plans, and facilitating business reviews and training sessions to drive business value and innovation.
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