Top Customer Success Manager Jobs in San Francisco, CA

Reposted 5 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.
Reposted YesterdaySaved
Hybrid
San Francisco Bay Area, CA
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
170K-213K Annually
Mid level
170K-213K Annually
Mid level
Artificial Intelligence • Cloud • Software
The Customer Success Manager at Vercel will drive consumption growth across enterprise accounts, fostering executive relationships and delivering strategic support to enhance the adoption of Vercel's platform.
Top Skills: Ai-Native DevelopmentCi/Cd PipelinesFrontend Architecture
Reposted 3 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
106K-132K Annually
Mid level
106K-132K Annually
Mid level
Artificial Intelligence • Productivity • Software
Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.
Top Skills: GainsightNotionSalesforce
Reposted 3 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
130K-165K Annually
Mid level
130K-165K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.
Top Skills: Ai ToolsAnalytics ToolsCustomer Success PlatformsGainsightSaaSSalesforce
4 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
95K-102K Annually
Mid level
95K-102K Annually
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager II will partner with Account Executives to optimize customer retention and feature adoption, act as the main contact for clients, analyze product usage, advocate for customer needs, and facilitate smooth transitions from onboarding to ongoing support, while managing relationships with significant enterprise customers.
Top Skills: APIsDirect MarketingHTMLMarketing AnalyticsMarketing AutomationMobileSaaS
Reposted 4 Days AgoSaved
In-Office
San Francisco Bay Area, CA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.
Top Skills: AIE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMS OfficePowerPointSalesforce
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
105K-200K Annually
Mid level
105K-200K Annually
Mid level
Artificial Intelligence • Software • Automation
The Mid-Market Customer Success Manager at Assembled manages customer accounts, drives business outcomes, and ensures ROI through relationship building and strategic initiatives.
Reposted 8 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.
Top Skills: Crm Software
A Minute AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
89K-115K Annually
Mid level
89K-115K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.
Top Skills: AsanaChurnzeroSalesforceWeb-Based Technologies
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Reposted 8 Hours AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
YesterdaySaved
Remote
San Francisco Bay Area, CA
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
YesterdaySaved
In-Office or Remote
San Francisco Bay Area, CA
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
60K-80K Annually
Junior
60K-80K Annually
Junior
Healthtech • Software
The Customer Success Manager will enhance customer engagement, manage relationships through the post-sale cycle, provide support and training, and drive platform usage in a health-tech context.
Top Skills: CRMExcel
Reposted 12 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Junior
Junior
Healthtech • Conversational AI • Generative AI
Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.
Top Skills: APIsEhrExcelHubspotMetabaseRetoolSalesforceSheetsSQL
Reposted 3 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
5 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager will lead strategic customer management, drive adoption, mentor colleagues, and influence product direction while ensuring customer success and engagement across accounts.
Top Skills: GainsightSalesforce
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
71K-139K Annually
Senior level
71K-139K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.
Top Skills: MongoDBSalesforce
Reposted 5 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
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