Top Customer Success Manager Jobs in San Francisco, CA
Customer Success Manager responsible for advocating for customers, ensuring adoption and usage of ServiceNow products, and driving customer engagements. Requires 3+ years of experience in customer professional services or related business support.
The Associate Customer Success Manager at ServiceNow is responsible for overseeing a large portfolio of commercial and enterprise accounts, ensuring customer technical health and value realization from ServiceNow solutions, and driving customer success through effective engagement and communication. This role requires 2+ years of related work experience and the ability to collaborate with various stakeholders to achieve customer business objectives.
Senior Strategic Customer Success Managers partner closely with lighthouse customers to understand their business, advise on leveraging Samsara's products, and help realize business value. They manage the customer lifecycle from onboarding to renewal, focusing on strategic relationship building and problem-solving.
Enterprise Select Customer Success Manager role at Samsara focusing on building long-term relationships with top customers, customizing Samsara solutions, and working cross-functionally within the company. Candidate must impact industries, excel at problem-solving, build strong relationships, and seek career growth opportunities in a hyper-growth environment.
The Customer Success Manager at Upstart is responsible for driving business and revenue growth, optimizing communication with partners, enhancing workflow efficiency, and collecting feedback to enhance the customer experience. The role requires excellent interpersonal skills, experience in financial services, and the ability to work well under pressure.
.png)
Manage a large portfolio of customers, onboard and expand customer base through tailored consultations and trainings, design and run outreach campaigns, work cross-functionally with sales partners, serve as product ambassador to up-level customer workflows, identify strategic customers, inform growth strategy
Drive adoption, retention, and expansion for a product people love. Serve as a trusted advisor and product expert. Help build the foundations of Customer Success. Shape future product and tackle impactful challenges. Achieve onboarding, adoption, utilization, and growth. Partner with Account Management and Sales teams.
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy. Responsibilities include optimizing customers' adoption of subscribed licenses and products, preventing attrition, enhancing customer health and satisfaction, and providing best practice deliverables. The role requires expertise in the company's platform and products, domain knowledge, and accounting industry experience.
Featured Jobs
_1.jpeg)
As a Customer Success Manager at Findem, you will be responsible for orchestrating customer-centric operational excellence, driving customer business outcomes and satisfaction, and guiding clients towards maximizing the value of their partnership. You will play a crucial role in shaping the company's strategic trajectory.
Seeking a Technical Customer Success Manager to build our growing Post-Sales team. Responsible for strategic customer engagements, delivering results and best practices, and owning successful outcomes for our customers.
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. You will also work on contract renewals, account planning, relationship-building, and cross-functional collaborations to meet customer goals.
Seeking a Customer Success Manager (CSM), Enterprise to manage a portfolio of midmarket and Enterprise customers, develop strategic success plans, and maximize customer value outcomes. Responsibilities include post-sale relationship management, advocating for the customer, and leading customer success retrospectives. Ideal candidate must have 5-7 years of experience in customer success management, excellent customer discovery skills, and experience working with C-Suite stakeholders.
Principal Customer Success Manager responsible for driving value realization for enterprise customers, building relationships, and developing growth strategies. Collaborate with Account Executives to secure renewals and expansions, engage with client executives, and deliver value-based business reviews. Project-manage the customer journey, develop success plans, and leverage product expertise for customer insights.
Customer Success Manager role focused on strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives at Sigma Computing.
As a Mid-market Customer Success Manager at Handshake, you will partner with mid-market employer partners to ensure they achieve their hiring goals, drive adoption, and be creative with early talent hiring. You will create tactics for engagement, report to the Director of Customer Success, and collaborate with various teams to improve customer satisfaction and drive business.
Looking for a strategic customer success manager focused on healthcare and life sciences to help Fortune 50-100 Healthcare and Life Sciences customers succeed with AI solutions. Responsibilities include creating success plans, project managing, driving adoption, renewals, and revenue growth. Requires 7+ years of CSM experience with at least 3 years in healthcare, delivering high-touch service, exceeding targets, and building relationships across organizations.
As a Senior Customer Success Manager, work with the Customer Success team to build strategic relationships with Enterprise customers, develop processes and best practices, and ensure excellent customer satisfaction, retention, and expansion.
As an Enterprise Customer Success Manager, you will partner with Enterprise employer partners to ensure they achieve their hiring goals and derive value from the Handshake product. Responsibilities include developing relationships with senior stakeholders, providing consultation and training, leveraging data for decision-making, and collaborating with cross-functional teams.
As a Senior Mid-Market Customer Success Manager at Gong, you will serve as a trusted strategic advisor to senior revenue and revenue operations leaders, drive customer engagement and adoption, deliver meaningful business outcomes, mitigate risks, and foster account growth. Responsibilities include uncovering business objectives, driving engagement and adoption, managing customer relationships, and owning quarterly metrics related to portfolio growth and renewals.
As a Principal Customer Success Manager, you will partner with customers to drive their strategic initiatives, serve as their trusted advisor, promote Simpplr functionality, and ensure a positive customer experience. You will manage complex enterprise client relationships, drive user-level adoption, and develop champions within customer organizations.
As a Customer Success Manager at Crossing Minds, you will build deep relationships with key contacts and executives at our customer's companies, provide strategic guidance, onboard new customers, and be a trusted advisor on our product and personalization best practices.
The Strategic Customer Success Manager will be responsible for helping Fortune 50-100 customers succeed with Writer. They will develop success plans, project manage programs, and drive adoption and value across the business. They will also be accountable for renewal rates and work collaboratively with sales for revenue growth opportunities.
Join Sprig as a Customer Success Manager where you'll work with leading tech companies to manage the end-to-end customer experience, drive best-in-class NRR, and inform product development based on customer insights.
Customer Success Manager needed at Merge to work directly with technical stakeholders, manage post-sales journey, and ensure customer satisfaction. Ideal candidate has 4+ years of experience, a passion for advocating for customers, autonomy, entrepreneurial mindset, and collaboration skills.
As a Scaled Customer Success Manager at Persona, you will be responsible for managing a large portfolio of small and medium-sized customers, ensuring they derive value from the platform, and driving revenue growth through deepened adoption.
Top San Francisco Companies Hiring Customer Success Managers
See All.jpg)
.png)
All Filters
No Results
No Results
