Top Customer Success Manager Jobs in San Francisco Bay Area, CA

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

Serve as a strategic partner and trusted advisor for enterprise customers to drive adoption, retention, satisfaction, and measurable business value. Manage a portfolio of complex accounts, conduct executive reviews, mitigate renewal risk, identify expansion opportunities, lead escalations, provide cross-functional feedback, mentor team members, and improve Customer Success methodologies.

Serve as strategic advisor to government customers for Anthropic's Claude products, driving adoption, change management, compliance alignment (FedRAMP/IL5/HIPAA), usage optimization, ROI measurement, and cross-functional advocacy to expand mission-focused AI deployments.

The Customer Success Manager ensures high-value customers achieve a significant return on their investment by providing strategic advice, managing deliverables, and driving product adoption through collaboration and technical health management.

Manage customer relationships, drive product adoption, facilitate onboarding, address customer issues, and collaborate with teams to enhance customer experience and process.

Manage relationships with advertising partners, guiding them through onboarding and campaign launches, providing performance analysis, and collaborating with internal teams to enhance the advertiser experience.

Manage end-to-end relationships for a portfolio of logistics and supply-chain customers: onboard, drive adoption, run strategic check-ins, translate feedback into product requests, identify expansion opportunities, and coordinate cross-functional teams to maximize retention and growth.

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.

Own a portfolio of enterprise accounts post-implementation to drive adoption, retention, and expansion of Relevance AI's platform. Build executive and champion relationships, identify new use cases, lead strategic AI transformation roadmaps, assess customer health and risk, and partner with Solutions Architects and Sales to deliver renewal and growth, measured by NRR/NDR.

Partner with high-impact nonprofit customers to drive fundraising outcomes, adoption, retention, and growth. Lead discovery, success planning, training, and strategic guidance; use AI and data to identify risks and opportunities; run webinars and 1:1 engagements; advocate cross-functionally to improve customer experience.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.

The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.

Serve as strategic Customer Success Manager for mission-driven global development partners, driving adoption of Anthropic's Claude products (API, Enterprise, Code). Build relationships, create enablement and change-management programs, monitor usage, quantify impact, surface product feedback, and run quarterly impact reviews to scale AI for social good.

Manage the full customer lifecycle—onboarding, training, adoption, health monitoring, renewals, and expansion. Lead hands-on implementations tailored to customers’ financial workflows, monitor account health to prevent churn, build cross-functional relationships, use AI tools to prepare interactions and surface risk, maintain a structured task pipeline, and help scale CS playbooks, tooling, and processes.

The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.