Top Customer Success Manager Jobs in San Francisco, CA

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

The Customer Success Manager ensures successful post-sale customer journeys, develops relationships, advocates internally for customer needs, and measures the value of the product for clients, driving growth and efficiency.

The Strategic Customer Success Manager will ensure customer success in AI projects by leading onboarding, engagement, and adoption while collaborating with various teams.

As a Customer Success Manager at Pylon, you will onboard customers, educate them about product features, grow customer success initiatives, and provide product feedback based on user experience.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.

The Customer Success Manager ensures customer satisfaction, drives initiatives for growth, analyzes data insights, and fosters relationships while advocating for client needs internally.

The Customer Success Manager will manage post-sales relationships with AI customers, ensuring they achieve value from the platform and drive retention and upsell opportunities.

Manage a high-volume book of business for scaled customers, own the post-onboarding lifecycle through renewal, run and refine success playbooks, monitor usage to mitigate churn and find expansion opportunities, and collaborate with Product and Engineering to build tooling and automated workflows.

As an Enterprise Customer Success Manager, you'll partner with finance teams of large customers to drive product adoption, minimize churn, and expand account value by creating account strategies and leveraging product insights.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

As Founding Customer Success Manager, you'll establish customer success processes and handle high-value customer relationships for retention and expansion.

Own health, retention, and expansion of Windfall's largest accounts. Serve as strategic partner driving executive alignment, onboarding, adoption, ARR and NRR growth, account expansion, and cross-functional execution across Sales, Implementation, and Product.

The Customer Success Manager will oversee high-volume customer experiences, manage digital journeys, ensure operational excellence, drive commercial health, and advocate for customer insights.

The Customer Success Senior Manager drives customer value through AI adoption, governance, performance monitoring, and strategic insights, ensuring deep utilization of Salesforce solutions.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

As a Customer Success Manager, you will manage customer relationships, understand their goals, drive adoption, and identify expansion opportunities while collaborating with internal teams.

Lead Customer Success Manager responsible for managing high-value enterprise customer relationships, driving adoption and retention, and mentoring junior team members. Focus on building scalable Customer Success processes and being the voice of the customer.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The Majors Customer Success Manager guides large customers through their journey, ensuring they adopt and derive maximum value from Harvey's technology by managing relationships, strategic implementation, advocacy, and feedback collection.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

Drive customer onboarding, ensure satisfaction, maintain relationships with enterprise clients, maximize ROI, and support upsell opportunities.

As a Customer Success Manager, you'll guide clients in adopting Harvey's AI solutions, manage relationships with mid-market clients, and drive engagement while ensuring customer satisfaction and value from the technology.