Top Hybrid Customer Success Jobs in San Francisco, CA
Snap Inc is looking for a Senior Law Enforcement Response Specialist to join their Law Enforcement Operations team. Responsibilities include processing legal requests, participating in emergency requests, designing operational workflows, enhancing tools, engaging in policy discussions, and mentoring team members. The role requires strong attention to detail, communication skills, prioritization abilities, data analysis skills, and experience in reviewing sensitive content.
Lead a team of Client Onboarding professionals to implement Treasury Products and Services, manage team performance, support client escalations, and develop internal initiatives. Maintain a client-first culture, manage client and partner expectations, and build strong relationships with key partners. Utilize management reports and metrics to ensure team success and adherence to policies and procedures.
Memfault is seeking an experienced Director of Customer Success to lead the Success and Implementation teams, drive implementations, manage customer relationships, and collaborate with various teams to help businesses build better products. Responsibilities include hiring, coaching, and managing CS teams, iterating on playbooks, owning important KPIs, leading strategy for key accounts, and influencing product roadmap based on customer feedback. The ideal candidate is experienced in technical B2B SaaS, a strong people manager, comfortable with executives, adaptable to startup environment, and organized.
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Provide first-line support to programming departments at Cloud Chamber by resolving issues, implementing automated tests, creating test documentation, collaborating with peers, and maintaining stable tools. Bachelor's degree in Computer Science or related field required. Basic understanding of Python, C++, C# needed. Strong problem-solving, organizational, and communication skills essential.
As a Customer Success Manager at Findem, you will be responsible for orchestrating customer-centric operational excellence, driving customer business outcomes and satisfaction, and guiding clients towards maximizing the value of their partnership. You will play a crucial role in shaping the company's strategic trajectory.
The Workplace Experience Coordinator is responsible for general office organization and streamlining business operations. They will coordinate SWAG for new hires and anniversaries, set up new hires for success, plan events, manage vendors, and handle office supplies. This role requires excellent communication skills, high proficiency in Microsoft applications, strong organizational skills, and the ability to multitask. It is an entry-level position with an hourly rate of $30-$33.
Join a dynamic team at Assembled working on software to elevate customer support teams. The Customer Success Associate role involves customer implementation and long-term success efforts with strategic customers. This position offers exposure to cross-functional leadership and high levels of responsibility to accelerate your career.
As a Partner Success Manager at WalkMe, you will be responsible for guiding WalkMe sales and delivery partners to incorporate the WalkMe Digital Adoption Platform (DAP) into their products and services. Your role involves maintaining relationships with partners, providing training, monitoring performance metrics, and collaborating with global peers to improve the Partner program.
As a Scaled Customer Success Manager at Persona, you will be responsible for managing a large portfolio of small and medium-sized customers, ensuring they derive value from the platform, and driving revenue growth through deepened adoption.
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