Top Hybrid Customer Success Jobs in San Francisco Bay Area
Partner Success Manager at Spotnana, responsible for collaborating with various teams to set strategic goals, manage customer requirements, improve operational systems, and drive value to technology partners. Also involves providing insights and thought leadership, developing innovative strategies, and ensuring customer retention through proactive communication and resources.
The Product Support Manager is responsible for owning product support operations for Payments at Roblox. They will be a subject matter expert on Roblox's payment strategies and will work on creating high-quality support experiences. The role involves working cross-functionally, providing data-driven insights, and driving process improvements and product enhancements.
Manage a large portfolio of customers in AMER, onboard and expand customer base through tailored consultations and trainings, design and run outreach campaigns, work cross functionally with sales partners, serve as product ambassador, identify and target strategic customers, proactively reach out to underutilized customers, inform and influence growth strategy.
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Customer Success Billing Representative needed to communicate effectively with patients, manage projects, and provide exceptional customer service in healthcare billing operations.
The Senior Vendor Manager, Customer Experience will oversee the management and oversight of Crunchyroll's vendor sites worldwide, ensuring top-notch customer support experience. Responsibilities include developing operational strategies, managing vendor relationships, assessing performance, and collaborating across departments.
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, and manage the sales process from first contact to close. Responsibilities include developing and executing revenue goals, maintaining client relationships, understanding industry trends, and analyzing performance for client accounts.
Lead the enhancement of efficiency and efficacy in customer experience processes, systems, and tools at a biotech SaaS company. Collaborate with various teams to drive strategic initiatives and align cross-functional processes with company goals.
Work on multiple cross-functional workflows to deliver scaled technical advertising solutions to customers. Collaborate with various teams to drive revenue growth and strategic partnerships. Manage complex projects and provide technical expertise to improve customer experience and impact revenue.
Sr. Lead, Customer Success role at ZS's Beyond Healthcare Analytics Team involves end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and overseeing client impact delivery.
Lead the Global Customer Success Strategy team, define global Customer Success strategy, drive operational excellence, lead strategic initiatives, establish forecasting process, mentor the team, and collaborate with cross-functional teams.
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