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Top Remote Customer Success Jobs in San Francisco Bay Area, CA
Fintech
The Global Mobility Specialist at Affirm manages the immigration life cycle for employees, ensuring compliance and facilitating submission processes. This role involves maintaining relationships with immigration firms, preparing correspondence, and training staff on immigration practices, while delivering exceptional service and tracking regulatory updates.
Fintech
As a Client Success Lead, you will manage partnerships with platform partners, driving growth and retention through proactive client management. You'll lead program initiatives, conduct performance reviews, identify upsell opportunities, and ensure alignment between client goals and internal priorities, all while maintaining an understanding of company products and market trends.
Cloud • Fintech • Food • Information Technology • Software
The Care Tax Expert will assist customers with payroll tax questions, manage tax-related inquiries, and ensure accurate payroll filings. Responsibilities include resolving payroll tax issues, collaborating with internal teams, and providing exceptional customer support while navigating sensitive information.
Fintech • Machine Learning • Payments • Software • Financial Services
As a Customer Service Coordinator at Capital One, you will manage customer interactions with empathy and effective communication, ensuring a positive banking experience. Responsibilities include call control, problem-solving, and maintaining a reliable home office environment. You will receive extensive training to support your growth and development in this role.
10 Hours Ago
Fintech • Machine Learning • Payments • Software • Financial Services
As a Principal Associate in Client Development at Capital One Shopping, you will engage with top merchants to develop strategic partnerships, leveraging data and analytics to enhance business operations. You will teach and support agencies, drive strategic analyses, and work closely with internal teams to optimize products and services for clients.
Fintech • Machine Learning • Payments • Software • Financial Services
The Manager of Client Development will partner with key merchants to enhance Capital One Shopping's offerings, leverage data for business growth, and train partners on products. This role requires strong analytical, strategic, and client-facing skills, focusing on relationship management and bespoke solutions.
Top Skills:
Data
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Information Technology • Security • Cybersecurity
Lead and mentor the Mid Market Customer Success Manager team, ensuring customer satisfaction and driving adoption of Cloudflare solutions. Develop strategies for customer engagement, track performance metrics, and collaborate across teams. Act as an escalation point for customer issues and foster a culture of learning.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Brokerage Operations Service Specialist will support the Front Office functions of Cash App Investing by addressing customer inquiries, managing complaints, and triaging related issues while ensuring compliance with regulations. Responsibilities include maintaining service levels, documenting complaints, and promoting process improvements within the brokerage operations.
Top Skills:
ConfluenceGoogle SuiteJIRASlack
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Customer Support at Samsara will lead a frontline support team to provide exceptional customer experiences. Key responsibilities include managing team supervisors, improving processes, driving customer satisfaction, analyzing trends, and developing team skills through coaching and training.
Fintech • Marketing Tech • Professional Services • Financial Services
The Renewals Specialist will manage software renewals, negotiate pricing, ensure compliance with contracts, and maintain purchasing processes. Responsibilities include overseeing renewal queues, collaborating with stakeholders on requirements, resolving discrepancies, and reporting on renewals and procurement tasks.
Top Skills:
AribaCoupaOracleSAP
eCommerce • Food • Retail • Software
The Director of Customer Experience Technology Enablement will lead the tooling strategy for the Customer Experience organization, managing complex integrations including AI tools and contact center systems. This role involves overseeing a team, defining tooling requirements in collaboration with engineering, and enhancing service delivery through feedback mechanisms.
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
As a Support Engineering Intern, you will enhance Customer Experience (CX) through technology and process improvements. Your tasks include optimizing CX platforms, troubleshooting system issues, developing AI-driven workflows, and analyzing data for performance insights. You will collaborate with cross-functional teams and implement enhancements to support efficiency and customer satisfaction.
Top Skills:
.NetJavaJavaScriptPythonRuby
Computer Vision • Gaming • Software • Virtual Reality • Web3
As a Human Evaluator at Roblox, you will classify content, provide feedback on features, track insights, and become an expert in various topics for accurate evaluations. You will support the improvement of Roblox systems by reviewing content across text, images, videos, and audio, dedicating about 25-29 hours weekly.
Top Skills:
Lua
Top Companies in San Francisco Bay Area, CA Hiring Remote Customer Success Roles
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