Top Remote Customer Success Jobs in San Francisco Bay Area, CA

The Customer Success Director will lead customer interactions, ensure satisfaction, retention, and expansion, and collaborate with cross-functional teams to drive growth and address customer needs.

The Customer Success Coordinator manages client services, provides technical support, advises clients on usage of the Embroker platform, and enhances service strategies based on client feedback.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Customer Success Representative supports customers by providing training, answering inquiries, and ensuring service quality. They document interactions in Salesforce and aid in customer goal achievement.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Senior Strategic CSM manages customer lifecycle for strategic accounts, focusing on onboarding, adoption, and renewals to ensure mutual success and growth for customers.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.