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Top Remote Customer Success Jobs in San Francisco Bay Area, CA
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Lead Customer Success Manager is responsible for maintaining enterprise customer relationships, managing renewals, and driving product adoption and engagement.
Top Skills:
AICRMLarge Language ModelsSalesforce
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The IT Support Analyst ensures employees have necessary technology, providing help desk support, onboarding, training, and resolving IT issues.
Top Skills:
AtlassianGoogle SuiteJAMFmacOSMerakiOktaSlackZoom
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Customer Success Onboarding Manager develops onboarding programs to enhance customer success productivity, collaborates with leaders, and manages program execution.
Featured Jobs
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Cloud • Greentech • Other • Energy
As a Senior Customer Success Manager, you will develop strong client relationships, provide technical guidance on AI and cloud solutions, coordinate with internal teams, and ensure customer satisfaction and success outcomes.
Top Skills:
AICloud ComputingKubernetesMl
Artificial Intelligence • Big Data • Information Technology • Software
Responsible for customer retention and growth by guiding strategic customers through their digital employee experience journey, driving adoption and value realization while managing a portfolio of accounts.
Top Skills:
It OperationsItsm ProcessesSaaS
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
Artificial Intelligence • Cloud • Hardware • Machine Learning • Other • Software • Infrastructure as a Service (IaaS)
The Technical Support Manager leads a team of Technical Support Analysts, ensuring high-quality customer support and optimizing support processes in a remote environment.
Top Skills:
Linux
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Security • Software • Cybersecurity • Data Privacy
This role involves providing technical support to customers, diagnosing issues with software and hardware, and assisting with basic training and documentation.
Top Skills:
AndroidAWSAzureCommand-LineLinuxSaaS
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Support Capital Markets and Investments document requests, ensuring accuracy and timely delivery of services while providing exceptional customer support.
Top Skills:
Google SuiteMS OfficeWorkiva
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will manage client implementations, develop custom solutions, and guide clients to achieve their goals using the Quantum Metric platform.
Top Skills:
Adobe AnalyticsAdobe TargetAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactTealeafVue
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