Top Remote Customer Success Manager Jobs in San Francisco Bay Area
As a Customer Success Manager, you will be responsible for onboarding and building strong relationships with clients, aligning their needs with the product roadmap, and driving revenue growth. You should excel in communication, data-driven insights, and account management while demonstrating resilience and accountability in the face of challenges.
As a Customer Success Manager at Domino Data Lab, you will manage and grow relationships with clients to maximize satisfaction, retention, and revenue generation. Responsibilities include representing the company, driving adoption of Domino Cloud, automating initiatives, upselling, and maintaining accurate forecasts for renewals.
The Principal Success Manager at BlackLine partners with customers to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize adoption, prevent attrition, and enhance customer satisfaction through a Customer Success program strategy focused on Digital Transformation Engagement. Responsibilities include assessing current processes, designing solutions, demonstrating product knowledge, identifying risks, and tracking success paths for customers.
As a Customer Success Manager, Mid Market at Deputy, you will manage the success of high-growth mid-market customers, driving adoption, revenue expansion, and retention. You will be a trusted advisor to clients, leveraging data to identify opportunities and trends to enhance customer experience and growth on the Deputy platform.
As an Enterprise Customer Success Manager at Samsara, you will work closely with top customers, understand their unique challenges, customize Samsara for their needs, and become their long-term partner. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams in a hyper-growth company environment.
_1.jpeg)
Join the dynamic Loyalty Advocate team at Loom (Atlassian) to empower customers in revolutionizing communication strategies. Responsible for driving end-to-end success, renewal, growth leadership, strategic alignment, customer understanding, data-driven decision-making, advocacy, team contribution, and adaptability. Must demonstrate commercial acumen and negotiation expertise.
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. You will also work on contract renewals, account planning, relationship-building, and cross-functional collaborations to meet customer goals.
As a Customer Success Manager at Lumos, you will be responsible for onboarding, educating, and supporting customers. You will build strong relationships with customers and be their main advocate. You will work closely with the business and engineering teams to monitor and improve customer health metrics. Your insights will also be used to influence the product roadmap and drive adoption and engagement.
Featured Jobs
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy. They optimize customers' adoption of subscribed licenses and products, prevent attrition, and enhance customer satisfaction. The role involves coaching, Business Reviews, Customer Success Reviews, and Success Planning aligning with customer goals. The Senior CSM acts as a mentor and develops trusted advisor relationships with key customer stakeholders.
Seeking a Technical Customer Success Manager to build our growing Post-Sales team. Responsible for strategic customer engagements, delivering results and best practices, and owning successful outcomes for our customers.
Manager of Customer Success Management responsible for leading a team of Customer Success Managers to drive customer success and maximize value from ServiceNow products. Responsibilities include team leadership, customer engagement, portfolio management, and operational rigour.
The Manager - Customer Success, Impact Delivery (Americas) at ServiceNow is responsible for building and leading a team of Technical Consultants to deliver technical accelerators and drive customer success. The role involves collaborating with customers, partners, and stakeholders to ensure successful solution delivery and adoption of ServiceNow products.
The Principal Success Manager at BlackLine partners with customers to accelerate the business value they receive from BlackLine solutions, focusing on digital transformation and process optimization. Responsibilities include assessing current processes, designing solutions, demonstrating product knowledge, and identifying risks to customer goals.
This role is for a Strategic Client Success Manager within the Utility Solutions organization. The primary focus is to support business development activities, create client-specific content, and support strategic business initiatives. Secondary responsibilities include serving in a client success capacity with existing clients, while tertiary responsibilities involve supporting sales operations.
Lead a team of Public Sector Customer Success Managers to manage a large number of customers with unique onboarding and training needs. Focus on maintaining high customer satisfaction and prioritizing user feedback. Hire, develop, and retain talent while coaching best practices. Identify usage trends, develop strategic recommendations, and track team metrics for Public Sector customers in various industries.
Trial Success Manager responsible for managing trial/proof-of-concept activities for Enterprise clients, collaborating with pre-and post-sales teams, and ensuring successful trials for revenue growth. Requires 5+ years of client-facing experience in SaaS, project management skills, and ability to travel. Competitive salary range of $100,000 to $140,000 per year.
kea is seeking an experienced customer enthusiast to join our team as a Customer Success Lead, focusing on deploying, managing, servicing, and supporting customers using our rapidly growing Voice AI solution for restaurants. You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country.
.png)
The Client Success Manager at Addepar is responsible for managing the post-sales lifecycle of clients, ensuring maximum value from the platform, driving adoption success, retention, and renewal. This role involves cultivating relationships with key client stakeholders, providing strategic oversight, and developing success plans with clients.
The Global Head of Customer Success & Services will shape and build how Canva delivers client success to its global customer base. Responsibilities include driving overall vision, leading global customer success and services teams, innovating on solutions, collaborating with internal teams, building executive relationships, ensuring accountability, and being customer obsessed.
Senior Manager responsible for leading the North American Customer Success Engineering team, focusing on customer success, technical expertise, and product knowledge. Responsible for mentoring team members, driving customer adoption and satisfaction, and collaborating with various teams within Cloudflare.
As a Senior Manager, Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success through investing in the development of Customer Success Engineering specialists. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating with multiple teams within Cloudflare.
The Sr. Client Success Manager - Enterprise at Addepar is responsible for managing large and sophisticated clients to ensure maximum value from the platform, foster client relationships, and drive the adoption of Addepar solutions. This role involves strategic oversight, developing success plans, and working collaboratively with cross-functional teams to enhance client experience and drive business growth.
The NPI Governance Lead in the Customer Success Organization at ServiceNow collaborates with various teams to ensure readiness for product launches, manages monthly business reviews, drives executive alignment, and promotes continuous improvement in NPI workstreams.
Top San Francisco Bay Area Companies Hiring Remote Customer Success Managers
See All
.png)
All Filters
No Results
No Results
