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Top Remote Customer Success Manager Jobs in San Francisco Bay Area

16+ Job Results
23 Hours Ago
San Francisco, CA
Remote
20,000 Employees
84K-139K Annually
3-5 Years of Experience
20,000 Employees
84K-139K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Customer Success Manager at ServiceNow oversees a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products. Responsibilities include ensuring customer success, promoting success stories, and resolving escalated client issues. Qualifications include 3+ years of experience in customer professional services, ability to provide independent services, and experience in issue resolution and collaboration.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
2 Days Ago
San Francisco, CA
Remote
1,900 Employees
112K-149K Annually
7+ Years of Experience
1,900 Employees
112K-149K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy. Responsibilities include optimizing customers' adoption of subscribed licenses and products, preventing attrition, enhancing customer health and satisfaction, and providing best practice deliverables. The role requires expertise in the company's platform and products, domain knowledge, and accounting industry experience.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
6 Days Ago
San Francisco, CA
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. You will also work on contract renewals, account planning, relationship-building, and cross-functional collaborations to meet customer goals.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
4 Days Ago
San Francisco, CA
Remote
40 Employees
135K-165K Annually
3-5 Years of Experience
40 Employees
135K-165K Annually
3-5 Years of Experience
Security • Software
As a Customer Success Manager at Lumos, you will be responsible for onboarding, educating, and supporting customers. You will build strong relationships with customers and be their main advocate. You will work closely with the business and engineering teams to monitor and improve customer health metrics. Your insights will also be used to influence the product roadmap and drive adoption and engagement.
Top Benefits:
401-K
Company Equity
Company Outings
+17 More
10 Days Ago
San Francisco, CA
Remote
473 Employees
100K-125K Annually
5-7 Years of Experience
473 Employees
100K-125K Annually
5-7 Years of Experience
Cloud • Software • Database
The Senior Customer Success Manager will help fully onboard CockroachDB customers, lead them to utilize its potential, and prevent churn while focusing on a strategic account. They will collaborate closely with the account team, define customer success plans, ensure a successful customer journey, and foster ongoing customer relationships.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+54 More
12 Days Ago
San Francisco, CA
Remote
84 Employees
3-5 Years of Experience
84 Employees
3-5 Years of Experience
Security
Seeking a Technical Customer Success Manager to build our growing Post-Sales team. Responsible for strategic customer engagements, delivering results and best practices, and owning successful outcomes for our customers.
10 Days Ago
San Francisco, CA
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
Responsible for ensuring the success of Cloudflare's largest Enterprise customers and managing all post-sale experiences. Develop and maintain long-term relationships with stakeholders, plan and execute account plans for retention and growth, and work cross-functionally to resolve customer issues and achieve their goals.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
3 Days Ago
San Francisco, CA
Remote
3,300 Employees
113K-140K Annually
5-7 Years of Experience
3,300 Employees
113K-140K Annually
5-7 Years of Experience
Information Technology • Security • Cybersecurity
Seeking a dynamic Partner Success Manager to develop and nurture relationships with strategic partners, ensuring mutual growth and success with Cloudflare's solutions. Responsible for maintaining best-in-class partner and customer experience, retention, and expansion of business.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More

Featured Jobs

2 Days Ago
San Francisco, CA
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
Senior Manager responsible for leading the North American Customer Success Engineering team, focusing on customer success, technical expertise, and product knowledge. Responsible for mentoring team members, driving customer adoption and satisfaction, and collaborating with various teams within Cloudflare.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
2 Days Ago
San Francisco, CA
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
As a Senior Manager, Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success through investing in the development of Customer Success Engineering specialists. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating with multiple teams within Cloudflare.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
9 Days Ago
San Francisco, CA
Remote
7,000 Employees
117K-218K Annually
5-7 Years of Experience
7,000 Employees
117K-218K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Productivity • Software
As a Manager, Customer Success for RingCentral Events, you will lead a team focused on customer retention, satisfaction, and revenue growth. Responsibilities include managing the Customer Success team, driving customer retention, optimizing the customer journey, aligning with internal teams, recruiting and mentoring team members, and ensuring operational excellence. Desired qualifications include 5+ years of customer success experience, 3+ years of management experience, strong analytical and communication skills, and the ability to interact with C-level executives.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+54 More
8 Days Ago
San Francisco, CA
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Customer Success Architect at ServiceNow will develop C-level executive relationships across 1-3 customers to improve customer outcomes, product adoption, and renewals. Responsibilities include managing large enterprise customers, developing customer roadmaps, implementing strategies, and advocating ServiceNow's best practices.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
8 Days Ago
San Francisco, CA
Remote
850 Employees
67K-105K Annually
1-3 Years of Experience
850 Employees
67K-105K Annually
1-3 Years of Experience
Fintech • Professional Services • Software • Analytics • Financial Services • Data Privacy
The Client Success Manager at Addepar is responsible for managing the post-sales lifecycle of clients, ensuring maximum value from the platform, driving adoption success, retention, and renewal. This role involves cultivating relationships with key client stakeholders, providing strategic oversight, and developing success plans with clients.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+34 More
17 Days Ago
San Francisco, CA
Remote
4,000 Employees
100K-135K Annually
5-7 Years of Experience
4,000 Employees
100K-135K Annually
5-7 Years of Experience
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Trial Success Manager responsible for managing trial/proof-of-concept activities for Enterprise clients, collaborating with pre-and post-sales teams, and ensuring successful trials for revenue growth. Requires 5+ years of client-facing experience in SaaS, project management skills, and ability to travel. Competitive salary range of $100,000 to $140,000 per year.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+37 More
13 Days Ago
San Francisco, CA
Remote
3,800 Employees
126K-225K Annually
5-7 Years of Experience
3,800 Employees
126K-225K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Senior Manager in Customer Experience Strategy at Samsara, you will play a key role in improving customer experience, loyalty, and growth by leveraging customer feedback and insights. You will work closely with leaders to execute new customer listening programs and enhance the overall customer journey. The role reports to the Head of Customer Experience Strategy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
19 Days Ago
San Francisco, CA
Remote
850 Employees
109K-170K Annually
7+ Years of Experience
850 Employees
109K-170K Annually
7+ Years of Experience
Fintech • Professional Services • Software • Analytics • Financial Services • Data Privacy
The Sr. Client Success Manager - Enterprise at Addepar is responsible for managing large and sophisticated clients to ensure maximum value from the platform, foster client relationships, and drive the adoption of Addepar solutions. This role involves strategic oversight, developing success plans, and working collaboratively with cross-functional teams to enhance client experience and drive business growth.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+34 More
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