Top Remote Customer Success Jobs in San Francisco Bay Area, CA

The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.

Lead strategic enterprise customer success: develop account plans and QBRs, drive adoption and ROI, forecast risk, manage renewals and upsells, coordinate onboarding/training with technical teams, advocate product priorities, and maintain strong renewal and growth metrics for global customers.

Lead onboarding, training, and adoption for Weave's AI-driven SaaS platform; customize document templates; establish CS processes; drive account advocacy, renewal, and expansion; act as customer-product conduit; provide virtual and in-person enablement (up to 50% travel).

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.

Own post-sale growth for a portfolio of large enterprise accounts. Build executive relationships, run whitespace analysis, design growth programs, drive internal marketing events, surface qualified expansion opportunities, run product demos and light prototyping, and provide field insights to Product, Engineering, and GTM leadership to expand Retool adoption and measurable business value.

As a Customer Success Engineer, you will manage technical relationships, assist in product adoption, and act as a customer advocate within JetBrains to enhance customer satisfaction and support account strategies.

The Senior Customer Success Manager will drive customer adoption and engagement, own a portfolio of enterprise clients, and advise C-level stakeholders.

Manage high volume inbound customer requests and own onboarding, activation, and training for Flock Advisory Network customers. Build self-service resources, automate repetitive workflows, and leverage AI tools to scale customer education and engagement. Analyze support trends, create playbooks, and partner with cross-functional teams to improve operational efficiency and customer outcomes.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.

Own and grow Assort's largest enterprise healthcare accounts by advising C-suite stakeholders, driving adoption and ROI of AI agents, diagnosing risks with data, coordinating cross-functional delivery, building scalable CSM playbooks, mentoring CSMs, and leading renewals and expansions. Travel to client sites up to 25%.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.