Top Remote Customer Success Jobs in San Francisco Bay Area, CA

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

As a Customer Success Manager at Coframe, you will drive customer outcomes, ensure product adoption, expand revenue, and represent customer feedback to internal teams while building scalable processes.

As an Account Manager, you'll manage enterprise accounts, drive data adoption, ensure customer satisfaction, and support upsell strategies while collaborating across teams.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Customer Success Manager will build relationships with clients, drive value realization, and manage customer lifecycle from onboarding to retention.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

Assist the Renewals team with customer renewal tracking, support communications, analyze data for trends, and provide project support.

Manage customer relationships to drive adoption, retention, and renewals for a portfolio of accounts while improving customer success processes.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

Own end-to-end success for enterprise customers, coordinate stakeholders to achieve AI Search outcomes, influence product roadmap, drive upsell revenue, build scalable processes, produce case studies, and maintain high client satisfaction.

Provide friendly, expert support and onboarding for Ambrook customers, guiding them through bookkeeping, reconciliation, and accounting concepts. Own chat and onboarding calls, surface product feedback, and help improve processes to scale support.

Own adoption and value realization for advisory customers by configuring workflows, driving platform adoption, leading enablement and change management, improving delivery consistency, and collaborating cross-functionally to ensure measurable client outcomes and retention.

The Technical Customer Success Manager will drive customer implementation, act as a technical advisor, ensure successful adoption of the SaaS platform, monitor customer health, and facilitate communication between customers and product teams.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.

As a Senior Manager of Customer Success Operations, you will optimize systems and processes, build dashboards, enable teams, and drive customer outcomes.

The Customer Success Manager is responsible for customer onboarding, risk identification, technical guidance, and driving renewals and expansions in a commercial Customer Success team.

The Customer Success Manager leads success outcomes for named accounts, drives product adoption, manages customer relationships, and identifies upsell opportunities.

The Director of Customer Success will drive revenue retention and expansion, operationalize marketing strategies, and lead Customer Success Managers to enhance partner engagement and performance.