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Top Remote Customer Success Manager Jobs in San Francisco Bay Area
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills:
BlacklineGainsightSalesforce CRM
Reposted 17 Days AgoSaved
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Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills:
CanvaGoogle SuiteHubspotNotionZapier
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Productivity • Software • Cybersecurity
The Customer Success Manager will manage strategic customer relationships, ensuring retention and growth by guiding clients through onboarding, renewals, and value realization in the cloud security space.
Top Skills:
Cloud SecurityEbpfSaaS
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.
eCommerce • Software
Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.
Top Skills:
Crm ToolsExcelHTMLJSONSQLSupport PlatformsXML
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills:
B2B Saas
Artificial Intelligence • Software
As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.
Top Skills:
AISaaS
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills:
Crm ToolsGenomics PlatformsHubspotSalesforce
Artificial Intelligence • Payments • Cybersecurity • Data Privacy
As the first Customer Success Manager, you will manage customer relationships post-implementation, drive account renewals and expansions, collect client feedback, and build foundational processes for customer success.
Top Skills:
APIsData PlatformsFraud ToolsRisk Tools
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills:
Crm ToolsHubspotSalesforce
Security • Cybersecurity
The Customer Success Manager will manage a portfolio of clients, ensuring adoption of services, driving renewals and upsells, and collaborating across teams to maximize customer satisfaction and outcomes.
Top Skills:
AICybersecurityEnterprise Networking Technology
New
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Artificial Intelligence • Legal Tech
As a Customer Success Manager, you'll onboard clients, manage renewals, build relationships, and advocate for product improvements to ensure successful adoption of GC AI.
Top Skills:
AIB2B Saas
Information Technology • Internet of Things
As a Customer Success Manager at Coframe, you will drive customer outcomes, ensure product adoption, expand revenue, and represent customer feedback to internal teams while building scalable processes.
Top Skills:
A/B TestingAi-Driven ExperimentationB2B SaasConversion Optimization
Healthtech
The Client Success Manager builds relationships with employer clients, manages account plans, prepares reports, and collaborates cross-functionally to ensure client satisfaction and program success.
Top Skills:
ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills:
FormaRevitSalesforce
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills:
AWS
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills:
Bi ToolsCrm PlatformsCustomer Success Software
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills:
Compliance SoftwareSaaS
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills:
ComplianceSaaSSecurityTechnical Solutions
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills:
Crm SoftwareCustomer Success Management Software
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
Software
The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.
Top Skills:
Ai ToolsAutomationSystems
Information Technology
As a Strategic Customer Success Manager at SentiLink, you'll manage relationships with strategic accounts, onboard clients, provide business insights, and collaborate with cross-functional teams to ensure client success.
Top Skills:
SalesforceSalesloft
Computer Vision • Machine Learning • Software
Own a portfolio of 5–10 enterprise accounts to drive net revenue retention, renewals, and expansion. Serve as a strategic advisor, deliver executive-level reviews, track KPIs, identify risks and growth signals, and coordinate cross-functional teams to realize measurable ROI.
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