Top Remote Customer Success Manager Jobs in San Francisco Bay Area

Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Big Data • Software
Manage a portfolio of 30–50 commercial mid-market SaaS accounts to drive adoption, retention, renewals, and expansion. Build executive relationships, deliver QBRs, forecast renewals in CRM, identify upsell opportunities, partner cross-functionally on onboarding and product feedback, and travel ~25–30% working US Eastern time.
Top Skills: AmplitudeChurnzeroGainsightHubspotLookerSalesforceTableau
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Expert/Leader
Expert/Leader
Artificial Intelligence • Software
Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.
Top Skills: Ai/Ocr/Idp PlatformsAPIsBssiConfluenceDu/Lp (Aus Findings)EmpowerEncompassGainsightJIRAMismoOpenclosePower BISalesforceTableau
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.
Top Skills: Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.
Top Skills: Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 14 Hours AgoSaved
Remote or Hybrid
Remote San Francisco Bay Area, CA
105K-145K Annually
Mid level
105K-145K Annually
Mid level
Artificial Intelligence • Food • Robotics • Software • Agriculture
As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.
Top Skills: CrmsErp SystemsHubspotSalesforce
Reposted 14 Hours AgoSaved
Remote or Hybrid
Remote San Francisco Bay Area, CA
105K-145K Annually
Mid level
105K-145K Annually
Mid level
Artificial Intelligence • Food • Robotics • Software • Agriculture
The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.
Top Skills: HubspotSalesforce
Reposted 14 Hours AgoSaved
Remote or Hybrid
Remote San Francisco Bay Area, CA
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Healthtech
Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.
Top Skills: 59ClearinghousesCoding Modifiers (25CptEhrsGoogle DriveHcpcs Level IiIcd-10-Cm/PcsLt/Rt)MS OfficePractice Management SystemsRcm DashboardsXu
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Sales
Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.
Top Skills: AICrm Platforms
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Expert/Leader
Expert/Leader
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills: AIAutomationPredictive AnalyticsSaaS
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
Information Technology • Consulting
Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.
Top Skills: Aws Management ConsoleAzure PortalCloud BillingCloud Licensing ModelsCloud Solution Partner (Csp)Finops Practitioner Certification
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Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Customer Success Manager will manage post-sale journeys for nonprofit customers by fostering relationships, driving adoption, and advocating for customer needs while ensuring satisfaction and account growth.
Top Skills: Google SuiteHubspotIntercomSlackZoom
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.
Top Skills: EdiErp SystemsHl7Infor LawsonOracle PeoplesoftSaaSSmart On FhirWorkday
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
75K-82K Annually
Junior
75K-82K Annually
Junior
Healthtech • Software
The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.
Top Skills: SaaS
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
85K-150K Annually
Mid level
85K-150K Annually
Mid level
Healthtech
Manage a portfolio of high-profile healthcare accounts to ensure retention and adoption. Monitor MAUs/WAUs, identify engagement risks, build clinician and admin relationships, drive organic expansion, translate customer needs into product feedback, and apply product updates to improve clinical workflows.
Top Skills: LlmsPrompt Engineering
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Healthtech
Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.
Top Skills: Data AnalysisLlmsPrompt EngineeringSystem Integrations
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
70K-85K Annually
Junior
70K-85K Annually
Junior
Events • Marketing Tech • Software
The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.
Top Skills: Hubspot
Reposted 14 Hours AgoSaved
In-Office or Remote
Remote San Francisco Bay Area, CA
Entry level
Entry level
Cloud • Software
The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.
Top Skills: CephKubernetesLandscapeMaasOpenstackUbuntu
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills: Ai ToolsChurnzeroGongLookerPendoSalesforce
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
60K-85K Annually
Mid level
60K-85K Annually
Mid level
Real Estate • Software
As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.
Top Skills: Communication ToolsCrm Systems
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
Digital Media • Marketing Tech • Mobile • Software
The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.
Top Skills: APIsExcelGoogle SheetsHubspotSalesforceWebhooks
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
100K-129K Annually
Senior level
100K-129K Annually
Senior level
Healthtech • Social Impact
Manage a portfolio of public-sector customers as their strategic partner to drive adoption, engagement, and measurable outcomes. Lead business reviews, build executive and HR relationships, identify risks and expansion opportunities, advocate cross-functionally, and share customer feedback to improve products and experience. Navigate public-sector procurement and budget cycles.
Top Skills: Ai Tools
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Software
Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.
Top Skills: CRMCustomer Success PlatformsHubspotSalesforce
Reposted 14 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Cloud • Software • Analytics
Own customer success for assigned cloud accounts to drive retention and expansion. Build strong customer relationships, run success and business reviews, manage renewals and escalations, monitor account health, create dashboards and success plans, identify expansion opportunities, and improve adoption and NPS.
Top Skills: CloudGainsightSaaSSalesforce
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