Top Remote Customer Success Manager Jobs in San Francisco Bay Area

Reposted 23 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
132K-165K Annually
Senior level
132K-165K Annually
Senior level
Cloud • Information Technology • Analytics
Manage and grow strategic enterprise accounts in the Upper Midwest by driving product adoption, maximizing Net Dollar Retention, delivering analytics-led guidance, advocating customer needs to product teams, creating success plans, and running training and enablement to increase engagement and reduce churn.
Top Skills: BigQueryDatabricksETLRedshiftSnowflakeSQL
Reposted 23 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
65K-149K Annually
Senior level
65K-149K Annually
Senior level
Mobile • Software
Own a portfolio of strategic enterprise accounts to drive adoption, retention, and value of Jamfs Apple-focused device management solutions. Build executive relationships, run business reviews, establish Centers of Excellence, identify upsell opportunities, mitigate risk, and advocate customer needs across Jamf.
Top Skills: Apple Business ManagerApple EcosystemEndpoint ManagementJAMFMdmSecurity Frameworks
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Edtech
Manage a portfolio of K-12 district partners as a trusted advisor across onboarding, adoption, renewals, and expansion. Lead kickoff/customization calls, track health metrics in ChurnZero, own contract renewals in HubSpot, provide direct support, coordinate with internal teams, drive adoption and advocacy, and use data to refine the customer experience.
Top Skills: ChurnzeroHubspot
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Natural Language Processing • Software • Conversational AI
Manage client relationships and application metrics, drive account growth and upsell opportunities, ensure accurate reporting, act as liaison to engineering (manage Jira tickets), support pilots and software testing, educate clients, and attend occasional client meetings (up to 10% travel).
Top Skills: Ai ToolsGoogle SuiteJIRAExcelMicrosoft PowerpointSalesforce
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
90K-120K Annually
Junior
90K-120K Annually
Junior
Information Technology • Software
Manage onboarding and lifecycle of customers on CrowdStrike Flex agreements as the SME. Drive retention and growth through Success Plans, consumption reporting, health checks, and cross-functional collaboration with Sales, Engineering, and Services. Build relationships, align offerings to customer objectives, and communicate status while continuously developing product knowledge.
Top Skills: CrowdstrikeCrowdstrike FlexMicrosoft Dynamics AxExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
53K-70K Annually
Mid level
53K-70K Annually
Mid level
Cloud • Social Impact • Software
Serve as a strategic partner to social good customers to drive adoption of Blackbaud/YourCause cloud solutions. Build executive relationships, develop success plans, monitor customer health, protect recurring revenue, support renewals, identify expansion opportunities with sales, and foster advocacy through best practices, training, and events.
Top Skills: BlackbaudCloudData IntelligenceSaaSYourcause
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Software
Manage the full post-sale customer lifecycle to drive adoption, retention, and revenue expansion. Build measurable success plans, surface expansion opportunities, mitigate churn via data-driven engagement, run QBRs, maintain CRM hygiene, and coordinate cross-functionally to deliver customer value and influence product and GTM strategy.
Top Skills: ChatgptChurnzeroClaudeCopilotGainsightHubspotSalesforceTotango
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
160K-188K Annually
Senior level
160K-188K Annually
Senior level
Security • Cybersecurity
Lead and grow a Customer Success team to drive adoption, retention, renewals, and expansion for enterprise SaaS customers. Implement scalable processes, use data and AI tools to improve customer health and outcomes, handle escalations with product and engineering, and meet quota through coaching, hiring, and operational discipline. Manage mid-market and tech-touch accounts and champion AI-enabled workflows.
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
95K-112K Annually
Mid level
95K-112K Annually
Mid level
Security • Cybersecurity
Manage a large portfolio (500-600) through digital-first programs to drive SaaS adoption, retention, and growth. Design and execute digital campaigns, monitor customer health and usage data, deliver digital QBRs/webinars, partner with renewals and product teams, and build scalable playbooks and automation.
Top Skills: GainsightSalesforceTotango
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Information Technology
Manage a portfolio of enterprise accounts through onboarding, adoption, renewal, and expansion. Drive customer satisfaction, retention, and growth for Cisco and multi-OEM Enterprise Agreements, provide EA consumption and renewal expertise, conduct QBRs and health checks, identify risks and expansion opportunities, and partner with Sales, Renewals, and Technical teams to optimize license utilization and forecast renewals.
Top Skills: ChurnzeroCisco Enterprise AgreementGainsightGenerative AiJuniperExcelMicrosoft PowerpointPalo AltoTotango
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
150K-189K Annually
Senior level
150K-189K Annually
Senior level
HR Tech • Software
Manage a book of ~20 strategic enterprise customers to drive product adoption, retention, and customer health. Become a product and domain expert, tailor configurations and training, multi-thread across stakeholders, and partner with Sales, Product, Marketing, and Ops to scale playbooks and outcomes.
Top Skills: AshbyCRM
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Software
Manage a Mid-Market portfolio (~120 small business accounts, $40-100k ARR), drive renewals and retention, log activities in Salesforce, prepare business reviews, handle contracts/invoicing/quotes, identify upsell opportunities, lead trainings, resolve escalations, and collaborate with internal teams to improve customer adoption and satisfaction.
Top Skills: Actiance Product SuiteMicrosoft PowerpointSalesforceSmarsh Product Suite
New

Cut your apply time in half.

Use ourAI Assistantto automatically fill your job applications.

Use For Free
Application Tracker Preview
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
150K-180K Annually
Mid level
150K-180K Annually
Mid level
Appliances • Industrial • Manufacturing
Own technical success for enterprise customers across pre- and post-sales lifecycle: validate architectures, scope solutions, lead OOB infrastructure deployments, manage onboarding and enablement, drive adoption and reliability, and provide training and services to ensure long-term customer value.
Top Skills: AnsibleAWSAzureBashConsole ServersGCPGitlab CiGnmiGrafanaIpmiJenkinsJIRAKvmNagiosNetconfOut-Of-Band (Oob) InfrastructurePrometheusPythonRestconfRestful ApisRoutingSalesforceServicenowTcp/IpTerraformVlansVpnsZabbix
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
eCommerce • Food • Marketing Tech • Retail
Manage end-to-end delivery of Google Nest energy partnership programs, ensuring account health, driving upsell and revenue expansion, coordinating cross-functional teams, running promotional campaigns and account plans, forecasting operations and finances, and representing the company at industry events to grow marketplace adoption.
Top Skills: AmcDermsExcelGoogle WorkspaceSalesforceTableauUplight
Reposted 18 Days AgoSaved
In-Office or Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.
Top Skills: AISaaS
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
110K-160K Annually
Mid level
110K-160K Annually
Mid level
Artificial Intelligence • Legal Tech • Machine Learning • Software
Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).
Top Skills: AmplitudeEmail Marketing ToolsLoomSlackWix
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
119K-140K Annually
Senior level
119K-140K Annually
Senior level
Security • Cybersecurity
Serve as primary customer liaison to drive onboarding, adoption, retention, and expansion. Build executive relationships, deliver QBRs, monitor health, resolve escalations, coordinate cross-functional teams, and promote product adoption and roadmap alignment.
Top Skills: Email SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
119K-140K Annually
Senior level
119K-140K Annually
Senior level
Security • Cybersecurity
Serve as primary customer liaison to drive onboarding, adoption, and retention for enterprise SaaS clients. Build executive relationships, deliver QBRs, monitor health, resolve escalations, promote product adoption, and coordinate cross-functional teams to execute success plans and communicate product roadmap.
Top Skills: CRMEmail SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Agency • Professional Services • Consulting
Lead client onboarding and success: proactively guide customers to outcomes, identify and resolve friction, build retention rituals, gather feedback and wins, and use data/AI-augmented dashboards to scale client journeys in a remote, async, project-based role.
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
Enterprise Web • Information Technology • Security • Software
Part-time Customer Success Manager responsible for onboarding new SaaS customers, managing the support inbox, running demos and onboarding calls, creating documentation, and producing instructional video content to improve customer experience and product adoption.
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
Partner with wealth management clients to drive Feathery adoption: lead onboarding and integrations, map CRM/data, optimize workflows (onboarding, account opening, advisor transitions), train users, and coordinate with product and engineering to ensure successful launches and long-term retention.
Top Skills: APIsCRMData PlatformsIntegrationsWorkflow Automation
Reposted YesterdaySaved
Remote or Hybrid
Remote San Francisco Bay Area, CA
100K-125K Annually
Mid level
100K-125K Annually
Mid level
HR Tech
Lead client launches and implementations, support client and technician success, analyze product efficacy and ROI, surface product insights, recommend improvements, present findings to stakeholders, and drive account expansion and retention while traveling frequently to client sites.
Top Skills: ChatgptPythonRRetoolSQL
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
90K-140K Annually
Mid level
90K-140K Annually
Mid level
Marketing Tech • Software
Own end-to-end customer success for enterprise accounts: onboarding, implementation, adoption, expansion, and renewals. Ensure customers realize value quickly, configure product and workflows, monitor usage, mitigate churn, drive expansion, advise on HubSpot/Salesforce and GTM stacks, and surface voice-of-customer to Product and Support.
Top Skills: APIsApolloClayHubspotMarketoOutreachSalesforceSalesloft
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Healthtech • Professional Services • Social Impact
The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.
Top Skills: AsanaCRMGoogle SuiteSalesforceZoom
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
Information Technology • Consulting
Manage customer onboarding, success, retention and renewals for SaaS products. Build relationships, handle support inquiries, identify trends, report KPIs, collaborate with product/engineering, and pursue upsell and referral opportunities.
All Filters
JobType
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account