The Staff Technical Duty Officer at ServiceNow supports US Federal customers by providing technical leadership for a team of on-site engineers responsible for the availability and performance of ServiceNow's cloud platform. They coordinate recovery efforts and act as the crisis manager during major outages.

As a Senior Software Engineer, Core Network Systems, responsible for developing and implementing software solutions that enhance network infrastructure. Collaborate with cross-functional teams to ensure robust, scalable, and secure network systems supporting Cruise's production environment growth.