Top Technical Account Manager Jobs in San Francisco, CA

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.

Provides technical account management for public-sector customers adopting and operationalizing the Wiz cloud-security platform. Serves as a trusted technical advisor, guides federal cloud deployments, resolves complex architectural and operational challenges, develops measurable success plans, and translates cybersecurity mandates into deployment strategies. The role supports FedRAMP, ATO, continuous monitoring, and government-specific requirements while coordinating with Product, Engineering, Sales, and Support. It also mentors TAMs and advocates for public-sector platform enhancements.

Leads post-sales technical relationships with enterprise customers, including onboarding, implementation, integrations, workflow configuration, adoption, troubleshooting, and success planning. Partners with Product, Engineering, and Data teams to resolve issues and improve customer outcomes. May support strategic pre-sales engagements as a technical product expert while managing multiple customer relationships and developing repeatable post-sales processes.

Serve as the primary technical contact for customer accounts, leading deployments, demonstrations, proof-of-value engagements, workshops, troubleshooting, configuration, documentation, and implementation planning. Translate customer requirements into scalable solutions, coordinate with sales, engineering, security, and product teams, and advocate for customer needs. The role requires experience in technical account management or sales engineering, enterprise endpoint security or IT systems, and communicating complex security concepts to technical and executive audiences.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Manage key accounts by providing technical consultation, architectural design, and proactive engagement to drive customer growth on the DigitalOcean platform.

Serve as the persistent technical partner for strategic and premium customers, diagnosing workflows, labeling, configurations, model behavior, and technical health. Build success plans with Customer Success Managers, guide implementations and model releases, conduct technical health reviews, coordinate fraud incident responses, and communicate technical findings to business and engineering stakeholders. Identify recurring customer patterns and provide feedback to Product and Engineering while supporting account retention and growth.

Serve as the technical bridge between production customers and Metriport, owning customer health and retention, driving value-led expansion, monitoring product usage, building customer engagement processes and automated monitoring, and collaborating with engineering and CS to escalate and solve technical and product needs.

Supports onboarding, configuration, and technical assistance for Mindbody SaaS clients. Translates product capabilities into practical solutions, identifies workflow gaps, coaches clients on best practices, coordinates timelines and escalations, and tracks progress and lessons learned. The role requires strong client communication, problem-solving, adaptability, and the ability to explain technical concepts to nontechnical audiences.

Serve as the primary technical contact for enterprise customers, onboarding them to Varonis platforms and driving data security outcomes. Lead data discovery, remediation, governance, AI risk assessments, health checks, training, and quarterly business reviews. Resolve technical issues, coordinate escalations, support renewals, identify expansion opportunities, and advocate for customer needs internally. Engage stakeholders across cloud, security, privacy, AI/ML, infrastructure, and executive teams.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Own post-sales technical relationships for Azure-focused customers, providing FinOps guidance, cloud commitment optimization, governance advice, and executive-level business insights. Monitor Azure commitment utilization, lead Quarterly Business Reviews, identify expansion opportunities, and collaborate with Product, Engineering, and Support to resolve challenges and influence the roadmap. The role requires strong Azure expertise, cloud economics knowledge, customer-facing communication, and the ability to translate technical findings into measurable business outcomes.

Own post-sales technical relationships for enterprise and mid-market customers, advising on multi-cloud FinOps, commitment strategy, cloud cost optimization, governance, and savings. Lead executive business reviews, translate cloud consumption data into business insights, identify expansion opportunities, resolve customer challenges with internal teams, and mentor junior Technical Account Managers.

Serve as primary technical advisor for strategic enterprise clients post-sale. Own technical support, escalations, integration guidance, QBRs, product roadmap communication, and collaborate with sales, product, and engineering to optimize client adoption and performance.

Own post-sales technical relationships for a small portfolio of strategic enterprise customers. Drive incident triage and remediation, deliver proactive architectural guidance and cost optimization, scope and orchestrate Vercel engagements, represent the customer internally, and ensure TAM engagement renewals and customer success metrics.

Own the full lifecycle of enterprise cybersecurity accounts, from deployment planning and integrations through adoption, renewal, and expansion. Serve as the primary technical contact for security, engineering, and IT stakeholders. Guide vulnerability management workflows, cloud and scanning-tool integrations, remediation prioritization, and compliance reporting. Translate customer feedback into product improvements and create scalable onboarding playbooks.

Serve as the primary technical advisor for U.S. Federal and enterprise customers, leading secure onboarding, architecture, integrations, deployments, and long-term platform success. Design scalable Mattermost implementations across cloud, on-premises, hybrid, and air-gapped environments. Advise on cybersecurity and compliance, collaborate with engineering and product teams, resolve complex issues, create deployment assets, and manage executive and technical stakeholder relationships. The role requires customer-facing technical leadership, infrastructure expertise, DevSecOps knowledge, and eligibility to obtain a U.S. security clearance.

Own post-sale success for commercial customers by leading technical onboarding, configuring integrations across CI/CD systems and developer tools, troubleshooting production issues, conducting architecture reviews, and driving product adoption. The role manages customer relationships, QBRs, success plans, workshops, and technical support while partnering with Sales, Product, and Engineering to resolve issues and improve scalable customer-success programs.

Own post-sale success for enterprise customers by leading technical onboarding, configuring integrations across CI/CD systems and developer tooling, troubleshooting production issues, conducting architecture reviews and enablement sessions, and driving adoption. Partner with account executives on renewals and expansions while gathering customer feedback for Product and Engineering. The role requires strong technical customer-facing experience, code literacy, SaaS integration knowledge, and comfort working with developers, security teams, and executives.

Serve as the primary technical contact for public sector customers and partners, guiding Claroty solution deployment, configuration, adoption, optimization, and value realization. Provide architecture recommendations, partner enablement, risk identification, technical documentation, escalation support, and executive-level cybersecurity discussions. The role requires strong networking and cybersecurity expertise, familiarity with federal customers and compliance frameworks, and the ability to build long-term customer relationships. Travel of 30–40% and U.S. citizenship are required.

Manage enterprise customers using Zip’s procurement platform, defining business outcomes, driving adoption, advising stakeholders, managing account health, and partnering with product and engineering on solutions. The role includes customer enablement, procurement workflow optimization, renewal support, relationship building across business functions, and continuous improvement of Customer Success processes and assets.

Own the technical health of existing customer accounts, including configuration, tracking, integrations, data ingestion, and reporting pipelines. Diagnose data quality issues and technical risks, resolve problems or coordinate escalations, and communicate findings to customer-facing and technical teams. Develop health checks, documentation, and runbooks while identifying recurring issues for standardization and product improvement.

Serve as a technical partner to enterprise financial services customers, driving platform adoption, configuration, optimization, and measurable business outcomes. Conduct usage reviews, platform audits, strategic engagements, and executive business reviews while documenting requirements, actions, and ROI. Collaborate with Customer Success, Product, and Engineering teams; advocate for customer needs; share best practices; and improve delivery frameworks. Occasional travel may be required.

Strategically support complex, high-growth billing accounts through technical consultations, account planning, troubleshooting, and cross-functional collaboration. Build relationships with technical and business stakeholders, guide integrations and operational solutions, improve customer support processes, create user-facing content, support billing industry initiatives, conduct frequent onsite meetings, and develop case studies.

Leads technical engagements with North American enterprise customers adopting quantum computing solutions. Presents products and roadmaps, identifies optimization use cases, supports deployments, provides advisory and technical support, and builds long-term client relationships. Collaborates with sales, product, professional services, marketing, and development teams to communicate customer needs, identify service opportunities, and drive measurable ROI. The role requires 30%–50% travel for conferences, client meetings, training, and sales events.