Top Technical Account Manager Jobs in San Francisco, CA

Owns technical customer relationships and drives adoption, maturity, deployment quality, and expansion of the SonarQube ecosystem. Responsibilities include identifying technical blockers, developing remediation plans, educating development teams, conducting deployment audits and QBRs, advocating for product improvements, communicating roadmaps, supporting account strategies, and positioning Sonar against competitors. Requires substantial software development or DevOps experience alongside customer-facing pre- or post-sales experience.

Serve as the primary technical advisor for federal customers using the Dragos OT cybersecurity platform. Lead onboarding, implementation, adoption, account reviews, roadmap alignment, optimization, customer health monitoring, and recovery plans. Partner with Customer Success, Support, Product, and Sales while delivering cybersecurity training, workshops, and executive briefings. Apply ICS/OT expertise to help customers operationalize security use cases, improve maturity, mitigate risk, and achieve measurable value.

As a Technical Account Manager, you will own technical relationships with customers, ensuring they gain value from the Braze platform by driving technical adoption and providing guidance through their user journey.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Serve as primary Technical Account Manager post-go-live for enterprise life-science customers, driving adoption, managing Optimization Services Success Packages, delivering sprint-based accelerators, owning account escalation, project plans, and stakeholder relationships across scientists, R&D leaders, and IT.

Serve as a trusted technical advisor for key accounts using Auth0 and Okta. Design scalable customer identity architectures, build prototypes and demos, test REST APIs with Postman, troubleshoot integrations, and resolve complex developer and architectural issues. Lead technical workshops, create code samples and enablement materials, advocate for customer needs with product and engineering teams, and mentor TAM peers. The role requires deep expertise in OAuth, OIDC, APIs, web development, CIAM, and workforce identity.

Manage key accounts by providing technical consultation, architectural design, and proactive engagement to drive customer growth on the DigitalOcean platform.

Serve as the technical bridge between production customers and Metriport, owning customer health and retention, driving value-led expansion, monitoring product usage, building customer engagement processes and automated monitoring, and collaborating with engineering and CS to escalate and solve technical and product needs.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Supports onboarding, configuration, and technical assistance for Mindbody SaaS clients. Translates product capabilities into practical solutions, identifies workflow gaps, coaches clients on best practices, coordinates timelines and escalations, and tracks progress and lessons learned. The role requires strong client communication, problem-solving, adaptability, and the ability to explain technical concepts to nontechnical audiences.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

Serve as a technical advisor to enterprise customers, guiding Figma implementations involving APIs, identity systems, integrations, governance, and extensibility. Assess technical environments, reduce implementation risks, support design-to-code workflows, deliver workshops, and collaborate with sales, product, and customer teams. Build relationships with technical stakeholders and executives while identifying opportunities that drive adoption, renewals, expansion, and long-term account growth.

Own a portfolio of customer accounts from onboarding through renewal and expansion. Provide technical enablement, troubleshoot Python SDK integrations, advise on AI/ML, LLM, MLOps, and agentic AI use cases, and help customers realize value from Comet. Partner with Sales, Product, Engineering, and Customer Engineering to manage account health, resolve challenges, identify growth opportunities, support renewals, and provide customer feedback for product improvements.

Serve as the primary technical contact for enterprise customers, onboarding them to Varonis platforms and driving data security outcomes. Lead data discovery, remediation, governance, AI risk assessments, health checks, training, and quarterly business reviews. Resolve technical issues, coordinate escalations, support renewals, identify expansion opportunities, and advocate for customer needs internally. Engage stakeholders across cloud, security, privacy, AI/ML, infrastructure, and executive teams.

Technical Account Manager serving strategic healthcare payer partners as a liaison between customers and technical teams. Responsibilities include account management, escalations, implementations, cross-functional coordination, SLA monitoring, issue resolution, account planning, retention, upselling, competitive analysis, and executive communication. The role requires healthcare or technology account management experience, knowledge of payer operations and HIPAA, technical systems integration familiarity, and some travel.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Own success for enterprise customers by delivering security-focused enablement, projects, advisory services, training, workflow development, and strategic success plans. Manage escalations, support issues, business reviews, customer value communication, and product feedback while integrating threat intelligence into security operations. Maintain account documentation in Zendesk, Gainsight, and JIRA, support at-risk accounts, engage technical and executive stakeholders, and travel at least 30%.

Own the technical relationship for Everbridge 360 AI customers, overseeing deployments, platform adoption, configuration, integrations, governance, documentation, and optimization. Support business continuity and resiliency programs, lead stakeholder meetings and QBRs, track adoption KPIs, provide administrator training, and serve as the primary escalation point. Collaborate with Account Management, Product, Engineering, and Support to improve customer outcomes, satisfaction, and retention.

Own post-sales technical relationships for Azure-focused customers, providing FinOps guidance, cloud commitment optimization, governance advice, and executive-level business insights. Monitor Azure commitment utilization, lead Quarterly Business Reviews, identify expansion opportunities, and collaborate with Product, Engineering, and Support to resolve challenges and influence the roadmap. The role requires strong Azure expertise, cloud economics knowledge, customer-facing communication, and the ability to translate technical findings into measurable business outcomes.

Own post-sales technical relationships for enterprise and mid-market customers, advising on multi-cloud FinOps, commitment strategy, cloud cost optimization, governance, and savings. Lead executive business reviews, translate cloud consumption data into business insights, identify expansion opportunities, resolve customer challenges with internal teams, and mentor junior Technical Account Managers.

Technical Account Manager responsible for driving enterprise customer success and adoption of Netskope’s cloud security platform. The role provides technical guidance on architecture, security best practices, configuration, health monitoring, optimization, issue escalation, and roadmap alignment. The TAM partners with Customer Success Managers, customers, Support, Engineering, and Product teams to execute success plans, enable customer teams, communicate progress to executives, and improve retention and long-term value.

Serve as the technical advisor and primary liaison for State, Local, and Education customers using the Wiz cloud-security platform. Guide deployment, configuration, onboarding, operationalization, security hardening, and adoption across complex cloud environments. Develop measurable success plans, resolve architectural and operational challenges, and coordinate with Product, Sales, Engineering, and Support. Build relationships with CISOs, Authorizing Officials, executives, and technical practitioners while aligning platform usage with security, compliance, and mission objectives.

Serve as primary technical advisor for strategic enterprise clients post-sale. Own technical support, escalations, integration guidance, QBRs, product roadmap communication, and collaborate with sales, product, and engineering to optimize client adoption and performance.

As a Technical Account Manager for Enterprise, you'll oversee complex customer relationships, guiding enterprise accounts through onboarding, integrations, and ongoing support, while collaborating closely with technical teams to enhance customer success and product improvements.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.