Top Customer Success Jobs in San Francisco Bay Area

kea is seeking an experienced customer enthusiast to join our team as a Customer Success Lead, focusing on deploying, managing, servicing, and supporting customers using our rapidly growing Voice AI solution for restaurants. You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country.

Crusoe Cloud is seeking a Customer Success Engineer to support customers in the development and growth of their carbon-reducing cloud. Responsibilities include troubleshooting challenges, collaborating with internal teams, and ensuring customer satisfaction. Ideal candidates have 2-5 years of customer support experience in cloud environments, knowledge of public cloud technologies, strong communication skills, and a technical background in IT or related fields.

Manage a team of Customer Success Managers to execute team vision, drive product adoption, customer engagement, and growth of Atlassian solutions. Responsible for team management, hitting team OKRs, defining processes, building relationships, mentoring team members, and developing collaborative programs. Requires 8+ years in Customer Success, 3+ years of people management experience, and proven track record in Enterprise SaaS.

The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy. They optimize customers' adoption of subscribed licenses and products, prevent attrition, and enhance customer satisfaction. The role involves coaching, Business Reviews, Customer Success Reviews, and Success Planning aligning with customer goals. The Senior CSM acts as a mentor and develops trusted advisor relationships with key customer stakeholders.

Lead satisfaction, retention, adoption, operations, and revenue efforts across Integral Ad Science's partners as a Customer Success Manager. Manage client relationships, expand customer relationships, identify opportunities for increased product adoption, provide customer-driven product feedback, and execute core duties of a Customer Success Manager.

Join the Customer Growth Sales team at Toast, responsible for managing the sales cycle with current Toast POS customers. Identify leads, negotiate contracts, and close deals to meet revenue goals. Collaborate with teams to ensure customer expectations are met. Competitive and collaborative culture. Uncapped commissions and attractive benefits included.

The Law Enforcement Response Specialist at Snap Inc. reviews and processes legal requests from law enforcement, participates in on-call rotations, leads training sessions, and enhances operational workflows. The role requires strong attention to detail, communication skills, and the ability to work independently and collaboratively.