Jobs at Flexport

Owns end-to-end delivery of customer integrations, including requirements gathering, solution design, functional testing, user acceptance testing, deployment, adoption, and troubleshooting. Collaborates with Sales, Account Management, Operations, Solutions Engineering, Product, and customers. Supports ERP, TMS, WMS, API, EDI, and file-based integrations while documenting processes, improving workflows, and recommending product enhancements.

Manage complex humanitarian partner accounts across multimodal logistics, including ocean, air, trucking, and customs. Lead RFPs, renewals, business reviews, account expansion, retention, and strategic supply chain solutions for nonprofits and NGOs. Collaborate cross-functionally with operations, pricing, legal, and trade lane teams while mentoring teammates and improving processes through AI-enabled tools.

Administer and provide Tier 3 support for SaaS collaboration and endpoint management platforms. Manage Mac and Windows policies, deployments, patching, security compliance, integrations, and platform lifecycles. Develop Python, PowerShell, and workflow automation; onboard applications for SSO; monitor system health; investigate systems for Legal and HR; support vendor evaluations; and lead IT engineering projects, operating procedures, and security-focused roadmaps.

Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.

Own the vision, roadmap, and delivery of Flexport’s global logistics visibility products. Define tracking and mapping features for physical goods, solve complex operational problems through data and structured logic, establish metrics frameworks, and measure product outcomes. Partner with engineering, design, commercial, planning, and operations teams across global locations to translate logistics workflows into intuitive user-facing and operator-facing systems.

Own the Commerce product area at Flexport, defining 12–18-month roadmaps and delivering features for quoting, billing, invoicing, payments, and logistics workflows. Build intelligent AI agents, improve automation and profitability, partner with engineering, design, sales, and operations teams, and use SQL, analytics frameworks, and quantitative insights to prioritize initiatives and measure outcomes. Collaborate globally with teams in the US and China to create intuitive products for logistics operators and clients.

Own product strategy, vision, and roadmap for Flexport’s Commerce domain across quoting, billing, invoicing, payments, automation, and cost intelligence. Lead multiple engineering teams, use SQL and metrics to guide investment, align cross-functional stakeholders, influence leadership decisions, and mentor product managers. Collaborate globally with teams in the United States and China to deliver integrated commerce experiences for logistics clients and operators.

Owns strategy and execution for Flexport’s Visibility product domain, including shipment mapping, tracking, and client-facing logistics experiences. The role leads multi-year roadmaps across engineering teams, uses SQL and metrics frameworks to guide decisions, aligns global cross-functional stakeholders, solves complex operational problems, represents the domain in leadership forums, and mentors other product managers.

Lead and grow a Trade Advisory team providing customs and trade compliance advice. Oversee client portfolios, develop service offerings, ensure regulatory compliance, mentor associates, and drive operational and revenue goals.

Manage and execute post-entry filings (PSC, protests), monitor liquidation statuses, maintain trackers, run analytics and reporting, coordinate automation and ACE portal access, interface with CBP and clients, manage deadlines, invoices, SOPs, and support Trade Advisory operations.

As a Global Operations Specialist, you will manage the shipment lifecycle for ocean and air freight, ensure data integrity, and maintain communication with partners to minimize delays in transit.

The Global Operations Associate will manage customer supply chains, ensure shipment quality, handle client issues, and coordinate logistics within a regional network.

Manage HS classification service and projects, research and assign Harmonized Tariff Schedule classifications, audit accuracy, maintain client databases, track CBP regulations and Section 301 tariffs, prepare deliverables, and support trade advisory infrastructure and stakeholder communication.

The Senior Sales Manager will lead the San Francisco Sales Team, drive revenue growth, develop talent, and implement performance metrics based on company objectives.

Embed with enterprise clients to audit logistics networks, design and deploy mathematical supply chain optimization models, build production workflows (Python/SQL), drive executive proposals, manage 90-day deployment sprints, measure financial and environmental impact, and productize field insights for lasting operational improvements.

Embed on client sites to map supply chain processes, design and build production software and AI solutions, integrate enterprise systems, apply mathematical optimization, and drive 90-day deployment sprints that deliver measurable operational and financial impact.

Own Flexport's social channels, write and edit blog content and newsletters, design graphics in Canva, edit short-form video, build influencer networks, and track channel performance to optimize content.

The Account Executive will build relationships with clients, consult on supply chain needs, and drive revenue by closing new customers and upselling existing ones.

Partner with North America Sales and Operations leaders to drive forecasting, planning, reporting, and analysis. Own monthly/quarterly close cadence, KPI definition, and budgeting. Lead process improvements and AI-driven automation, collaborate with Data Analytics and Accounting, and translate commercial questions into actionable insights to influence business decisions.