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Oversee underwriting function, drive strategic initiatives, and ensure processes align with company and customer needs in the Carrier Operations team at Gusto. Lead team in maintaining underwriting rules knowledge, collaborate with cross-functional teams, manage key projects, advocate for customer improvements, and empower team for continuous improvement.
As a Staff Researcher at Gusto, you will lead research efforts to create exceptional products for Gusto's customers. You will develop a strategic research roadmap, synthesize data, design deliverables, evaluate new methods, and collaborate with cross-functional teams. This role plays a key part in shaping Gusto's research practices and driving customer centricity.
Being part of the Technical Solutions team at Gusto, responsible for the technical success of Partners building embedded payroll. Collaborating with internal teams to support Partners and drive product development. Providing technical support and guidance to Partners, diagnosing challenges, and building systems for team scalability.
