Jobs at Mach9

Lead and scale Mach9’s marketing by defining positioning and category narrative, building demand-generation and attribution systems, driving pipeline, leading product marketing and go-to-market activities, growing industry presence, and mentoring a small team while partnering with product and engineering.

Lead full-cycle recruiting for technical and non-technical roles, build recruiting infrastructure (ATS, interview rubrics, comp calibration), own candidate experience and recruiting brand, partner with hiring managers, track hiring metrics, and set hiring strategy with founders.

Build and own Mach9's revenue operations systems and processes including commercial operations, billing, GTM tech stack, revenue planning and reporting, and GTM compensation design and administration to scale a usage-based AI company.

Manage post-sale relationships for a customer portfolio: lead onboarding, run projects, triage support with Engineering, drive time-to-value and account growth, and surface customer feedback to product and sales teams.

The Head of ML will define the technical vision, mentor a team of ML engineers, and lead the production of automation products using survey data.

Build and run Mach9's customer community across online and in-person channels. Design onboarding, moderation, programs, events, and partnerships to grow sustained participation, advocacy, and referrals; create content and relay customer feedback to product teams.

As an ML Engineer at Mach9, you will design and train computer vision and 3D ML models for extracting features from LiDAR and imagery, owning models through the full product lifecycle and collaborating with teams for deployment.

Responsible for driving sales and revenue generation with blue-chip customers in surveying. Develops account growth plans and utilizes consultative selling techniques.

Own day-to-day internal operations including people ops, workplace and facilities (SF office), IT/MDM and internal systems, compliance (SOC 2), recruiting ops, events, and process documentation. Build and automate scalable systems, coordinate with outside counsel on immigration and employment matters, and eliminate operational debt as the company scales.

The Solutions Consultant at Mach9 will leverage geospatial expertise to assist clients in adopting and integrating Mach9 software into their workflows, enhancing efficiency in 3D mapping and data delivery. Responsibilities include conducting technical demonstrations, onboarding customers, and serving as a trusted advisor to ensure effective use of the software.